Numeric Keypad Not Working
Numeric Keypad Not Working

You’re cranking away at a spreadsheet, only to realize the number pad on your keyboard isn’t responding. It’s a peculiar situation when every other key functions, except for the number pad. Dive into this guide to understand the reasons and the road to resolution.

Introduction: The Numeric Nuance of Keyboards

For many, the number pad is an essential tool for efficient data input. Its malfunction, while specific, can be a significant hurdle for tasks demanding numeric entries. A numeric keypad is an extended layout of additional keys, including numbers, to the right of a regular keyboard. The keypad works in different ways, depending on your keyboard and app you’re using. Usually you use the numeric keypad to enter numbers, but you can also use it to move the pointer and, in some apps, to move around your document.

1. Toggle the ‘Num Lock’ Key

Often, the solution is as simple as a key press:

  • Most keyboards feature a ‘Num Lock’ key that activates or deactivates the number pad.
  • Ensure it’s toggled on.

If a numeric keypad doesn’t work on Mac

  • If your keyboard has Num Lock then press that like the instructions above
  • If your keyboard has a separate keypad but no Num Lock key, try pressing Shift-Delete.
  • If the numeric keypad still doesn’t work as you expect, you may have enabled Mouse Keys, which lets you move the pointer with the keypad. To turn Mouse Keys off:
    Apple Menu > System Settings > Accessibility
    In the sidebar, click Pointer Control on the right (you may need to scroll down), then turn Mouse Keys off.

2. Check Your Keyboard Settings

Accidental changes can affect functionality:

  • Navigate to the control panel or settings.
  • Ensure the keyboard layout and settings are correctly configured.

3. Update or Reinstall Keyboard Drivers

Drivers play a crucial role in hardware functionality:

  • Access ‘Device Manager’.
  • Locate your keyboard, right-click, and select ‘Update driver.
  • If issues persist, consider uninstalling and then reinstalling the driver.

4. Test the Keyboard on Another Computer

Determine if the problem is system-specific:

  • Connect the keyboard to a different computer.
  • If the number pad works, the issue likely lies with your original computer’s settings or software.

5. External Factors: Spills and Debris

Physical obstructions can hinder key responsiveness:

  • Ensure no debris is lodged beneath the keys.
  • If there was a liquid spill, it could affect specific sections, like the number pad. Clean and dry thoroughly.

6. Examine for Physical Wear and Tear

Regular use or accidental impacts can cause wear:

  • Inspect the number pad for visible signs of damage.
  • Consider if recent incidents might have caused internal harm.

7. Keyboard Shortcuts and Software Conflicts

Certain software or system shortcuts might disable the number pad:

  • Think back to any recent software installations or changes.
  • Check if specific software or applications are running when the malfunction occurs.


Can I use my keyboard without the number pad? Absolutely. The main section of the keyboard still allows numeric input, though it might be less efficient for extensive data entry.

Is it worth repairing a malfunctioning number pad? It depends on the keyboard’s cost and sentimental value. In some cases, purchasing a new keyboard might be more cost-effective.

Can software updates affect the number pad? Rarely, but system or software updates can occasionally introduce glitches or change settings.

Are wireless keyboards more prone to such issues? Not necessarily. However, wireless keyboards have additional factors like battery life and connection stability to consider.

Conclusion: Regaining Control of Your Numeric Entries

A malfunctioning number pad, while specific, doesn’t mean the end for your keyboard. Through systematic troubleshooting, you can often identify and rectify the issue, ensuring seamless numeric data input.

Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

Similar Posts

0 0 votes
Article Rating
Notify of

Inline Feedbacks
View all comments