Windows 11, the latest operating system from Microsoft, has brought a plethora of new features and improvements. However, like any other software, it’s not without its quirks. One common issue that users have reported is problems with the touchpad on their laptops. But don’t fret! In this comprehensive guide, we’ll walk you through the steps to troubleshoot and fix touchpad issues on a Windows 11 laptop.
1. Check the Basics
Is Your Touchpad Enabled? Sometimes, the simplest solutions are the most effective. It’s possible that you’ve accidentally disabled your touchpad. To check, press the Fn key along with the touchpad key (usually marked with a touchpad icon) on your laptop. Modern laptops often have a function key to quickly enable or disable the touchpad. If you accidentally pressed this key, your touchpad might stop working. Look for a touchpad icon on your function keys, usually around F4, and press it to toggle the touchpad.
2. Update Your Drivers
Why Are Drivers Important? Drivers are software components that allow your operating system to communicate with hardware devices. An outdated or incompatible driver can cause your touchpad to malfunction.
How to Update Drivers? Go to the Device Manager, find the touchpad device under “Mice and other pointing devices” or “Human Interface Device” options, right-click and choose “Update driver.
3. Adjust Touchpad Settings
Windows 11 has a dedicated section for touchpad settings. Navigate to Settings > Devices > Touchpad. Here, you can adjust sensitivity, gestures, and other touchpad-related settings. If it’s disabled, toggle it on.
4. External Factors
Is Something Blocking the Touchpad? Dust, dirt, or even moisture can affect the touchpad’s performance. Give it a gentle clean with a soft cloth.
5. Check for Windows Updates
Microsoft regularly releases updates to fix known issues. Go to Settings > Update & Security > Windows Update and check for updates. Keeping your Windows 11 updated can resolve many issues, including touchpad problems.
6. Roll Back Drivers
If a recent driver update caused the issue, you can roll back to the previous version. In Device Manager, right-click on the touchpad device and select “Properties”. Go to the “Driver” tab and click “Roll Back Driver”.
7. Use Windows Troubleshooter
Windows 11 comes with a built-in troubleshooter for hardware and devices. Run it to see if it can detect and fix the issue. Launch the command prompt as an administrator and run the command msdt.exe -id DeviceDiagnostic
. Follow the on-screen instructions, and if there’s a software-level issue, the troubleshooter will provide an automatic repair option.
8. Reset Touchpad Settings
If you’ve tinkered with touchpad settings and something went wrong, you can always reset them to default.
9. External Mouse
As a temporary solution, you can use an external mouse until you resolve the touchpad issue.
10. Check for Hardware Issues
If none of the software solutions work, it might be a hardware problem. Consider taking your laptop to a professional.
11. Reinstall Windows
As a last resort, if you believe the issue is software-related, consider reinstalling Windows 11.
12. Community Forums and Support
Microsoft’s community forums and support pages can be a goldmine of information. Chances are, someone else has faced the same issue and found a solution.
Conclusion
Touchpad issues can be frustrating, but with a systematic approach, you can pinpoint the problem and fix it. Remember, always back up your data before making any major changes to your system. Windows 11 is still in its early stages, and bugs are expected. However, with the solutions provided above, you should be able to fix the touchpad not working issue and enjoy a smooth user experience.
FAQs
- Can I use an external mouse with Windows 11?
- Yes, Windows 11 fully supports external mice.
- How do I know if my touchpad driver is outdated?
- Check the driver’s date in Device Manager.
- Is there a shortcut to enable/disable the touchpad?
- Yes, usually
Fn
+ touchpad key.
- Yes, usually
- Can dust damage my touchpad?
- Dust can affect its performance but usually doesn’t cause permanent damage.
- How often should I update my drivers?
- It’s good practice to check for updates once a month.
- Do all laptops support multi-finger gestures?
- It depends on the touchpad hardware and driver support.
- Can I roll back a Windows update?
- Yes, in Settings > Update & Security > Recovery.
- How long does it take to reinstall Windows 11?
- Typically, a few hours, but it varies.
- Is Windows Troubleshooter reliable?
- It can be helpful, but it doesn’t catch every issue.
- Where can I find more help?
- Microsoft’s official forums and support pages.
- Why are the new Windows 11 touchpad gestures not working?
- If touchpad gestures worked before upgrading but not after, it might be a driver issue.
- What if my Windows 11 taskbar is also not working?
- The Windows 11 taskbar not working is another common issue. Look for solutions online or consider resetting Windows 11.

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com. You can see some of my writings about technology, cellphone repair, and computer repair here.
When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.
Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.