Thank you for shopping at GadgetMates. We are committed to ensuring complete customer satisfaction. To this end, we offer a 30-day return policy. If you’re not entirely pleased with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you purchased it. To be eligible for a return, the item must be unused and in the same condition you received it – including having the original packaging. All items that are not in saleable condition with all original packaging intact and tags attached will be refused.
Please remember to provide a receipt or proof of purchase. Without this, we may not be able to process your return. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
The following items: clearance items, final sale items, perishable items, special-order items, custom products, and gift cards are not eligible for return/exchange. We reserve the right to refuse any return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
Once we receive your item, our team will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 48-72 hours, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our return policy, please contact us at firstname.lastname@example.org or visit one of our in-store associates for assistance.
Thank you for choosing GadgetMates. We value your business and strive to meet your expectations.