Electronics Repair
Electronics Repair

It’s a conundrum many have faced: You drop your phone, the screen shatters, and upon visiting the repair store, you’re met with a repair bill that’s eerily close to, if not more than, the price of a new phone. Why does this happen? Is there a genuine reason, or are consumers simply being taken for a ride? Let’s break it down.

The Complexity of Modern Devices

  1. Integrated Components: Gone are the days when phones were simple devices. Modern smartphones are mini-computers, packed with intricate components. Some parts, like the display and digitizer, are fused together. So, even if one part breaks, the entire unit might need replacement, driving up costs.
  2. Specialized Tools: Opening and repairing the latest devices often requires specialized tools and expertise. This exclusivity can lead to increased repair costs.

Original Parts vs. Third-Party Components

  1. Quality and Authenticity: Original parts typically come with a heftier price tag than third-party components. If you opt for genuine parts during a repair, it will significantly impact the total cost.
  2. Warranty Considerations: Using third-party components can void the device’s warranty. Thus, many users prefer sticking to original parts to maintain their warranty status.

Labor Costs and Expertise

  1. Skilled Technicians: As devices become more intricate, the expertise required to repair them escalates. Training technicians and ensuring they’re updated with the latest methodologies is an investment that gets factored into repair costs.
  2. Time-Intensive Repairs: Some repairs can be incredibly time-consuming. The longer a technician spends on a device, the higher the labor charges.

Economic Principles at Play

  1. Supply and Demand: In some cases, if there’s a sudden surge in demand for specific parts (like after a widespread manufacturing defect becomes apparent), the cost of those parts might skyrocket.
  2. Depreciation: Phones lose value over time. So, while the device’s selling price drops, the cost of components and repair expertise doesn’t decrease at the same rate.

The Business Angle

  1. Overhead Costs: Repair shops have overheads – rent, utilities, employee salaries, and more. These costs are inevitably passed onto the consumer.
  2. Profit Margins: Like any business, repair shops need to maintain profitability. The margins added can sometimes make repairs seem disproportionately expensive.


While it may be frustrating to find repair costs that rival the price of a new device, there’s a complex web of factors influencing these prices. It’s always advisable to get multiple quotations, consider the age and overall health of your device, and then decide whether a repair or a replacement is the best route forward.


  • Is it worth repairing an older phone model?
    It depends on the device’s overall condition and the cost of the repair. If the phone is outdated and might soon face software support issues, investing in a new device might be more economical.
  • Do manufacturers deliberately make devices harder to repair?
    The “right to repair” debate has highlighted this issue. While some argue that devices are made harder to repair to encourage new purchases, manufacturers often state that it’s a by-product of making devices sleeker and more integrated.
  • Can I repair the phone myself?
    DIY repairs are possible, but they come with risks. You might void the warranty or cause further damage. Unless you’re confident in your skills and have the necessary tools, professional repair is recommended.
  • Are third-party components reliable?
    Quality varies. While some third-party parts are almost as good as the original, others might be subpar. It’s crucial to choose a reputable supplier if you’re considering this route.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com.  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.

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