If you see the message “Support Apple.com/iPhone Restore” on your iPhone, it means that your device has been disabled and you need to restore it using iTunes. This can happen for a variety of reasons, such as if you entered your passcode incorrectly too many times, if your device was jailbroken, or if you installed a corrupt update.
Restoring your iPhone will erase all of your data, so it’s important to make a backup before you begin. Once you have a backup, you can follow the steps below to restore your iPhone.
Step 1: Connect your iPhone to your computer
First, you need to connect your iPhone to your computer using a USB cable. If you’re using a Mac, you can open iTunes. If you’re using a Windows PC, you can download and install the latest version of iTunes.
Step 2: Put your iPhone into recovery mode
Once your iPhone is connected to your computer, you need to put it into recovery mode. To do this, follow these steps:
- For iPhone 8 or later: Press and quickly release the Volume Up button.
- For iPhone 7 or 7 Plus: Press and hold the Volume Down button and the Power button at the same time.
- For iPhone 6s or earlier: Press and hold the Home button and the Power button at the same time.
Your iPhone will start to reboot and you will see the Apple logo appear. Keep holding the buttons until you see the recovery mode screen.
Step 3: Restore your iPhone
Once your iPhone is in recovery mode, you can restore it using iTunes. To do this, follow these steps:
- In iTunes, click on the iPhone icon in the top left corner of the window.
- Click on the Restore iPhone button.
- If you have a backup, click on the Restore from Backup button and select the backup that you want to use.
- If you don’t have a backup, click on the Restore button.
iTunes will restore your iPhone and it will then reboot. Once it has rebooted, you will need to set it up as new or restore from a backup.
Troubleshooting
If you’re having trouble restoring your iPhone, here are a few things you can try:
- Make sure that you’re using the latest version of iTunes.
- Make sure that your iPhone is connected to your computer using a good quality USB cable.
- Try restarting your iPhone and your computer.
- Try restoring your iPhone in DFU mode. To do this, follow these steps:
- For iPhone 8 or later: Press and quickly release the Volume Up button.
- For iPhone 7 or 7 Plus: Press and hold the Volume Down button and the Power button at the same time.
- For iPhone 6s or earlier: Press and hold the Home button and the Power button at the same time.
Keep holding the buttons until you see the recovery mode screen. Then, release the Power button but continue holding the Volume Down button.
- If you’re still having trouble, you can contact Apple support for help.
Conclusion
By following these steps, you can easily fix your iPhone when it says “Support Apple.com/iPhone Restore.” Just remember to make a backup of your iPhone before you begin, so you don’t lose any of your data.
FAQs
- What does it mean when my iPhone says “Support Apple.com/iPhone Restore”?
This message means that your iPhone has been disabled and you need to restore it using iTunes. This can happen for a variety of reasons, such as if you entered your passcode incorrectly too many times, if your device was jailbroken, or if you installed a corrupt update.
- How do I fix my iPhone when it says “Support Apple.com/iPhone Restore”?
To fix your iPhone, you need to restore it using iTunes. To do this, follow the steps in the article above.
- What happens if I don’t restore my iPhone?
If you don’t restore your iPhone, you won’t be able to use it. You will need to restore it in order to access your data and use your device again.
- What if I don’t have a backup of my iPhone?
If you don’t have a backup of your iPhone, you will lose all of your data when you restore it. It’s important to make a backup of your iPhone regularly, so you don’t lose data that doesn’t automatically backup to the cloud.
Hi! I’m Eric and I work on the knowledge base at GadgetMates.com. You can see some of my writings about technology, cellphone repair, and computer repair here.
When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.
Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.
