Cannot Access System Storage
Cannot Access System Storage

Cannot Access System Storage Error On The Playstation 4

The PlayStation 4 is a robust gaming console, but like any sophisticated device, it may encounter errors. A common issue is the “Cannot access system storage” error, which can halt your gaming experience. This guide delves into the causes and solutions for this error.

Causes of the “Cannot access system storage” error

  1. Corrupted Data: Power outages or accidental deletion of system files can corrupt the PS4’s system storage.
  2. Damaged Hard Drive: Physical impacts or exposure to extreme conditions can damage the hard drive.
  3. Software Problems: Corrupt updates or deletion of essential files can trigger this error.

Fixing the “Cannot access system storage” error

  1. Reinsert the Hard Drive: Sometimes, simply reseating the hard drive can solve the issue. Turn off the PS4, unplug the power cord, remove the top cover, and ensure the hard drive is properly installed​​.
  2. CHKDSK Utility: Use the CHKDSK command to fix errors or shield bad sectors on the hard drive​​.
  3. Rebuild the Database:
    • Turn off the PS4 and press and hold the power button until two beeps are heard.
    • Connect a controller via USB and press the PS button.
    • In the Safe Mode menu, select “Reinitialize PS4” and then “Rebuild Database”​​​​.
  4. Check the SATA Connector: Ensure the SATA connector is free from dust and damage for proper hard drive connectivity​​.
  5. Replace the Hard Drive: If the hard drive is corrupted or faulty, replacing it with a new one may be necessary​​.

Preventing Future Errors

  • Regular Backups: Regularly back up your PS4 data to protect it from corruption.
  • Avoid Deleting System Files: Be cautious about deleting files to prevent accidental loss of crucial system data.
  • Regular Software Updates: Keeping your PS4 updated can help to fix bugs that may cause storage errors.
  • Proper Handling: Protect your PS4 from physical damage and extreme environmental conditions.


The “Cannot access system storage” error on a PS4 can be resolved by following these troubleshooting steps. If the problem persists, contacting PlayStation support for further assistance is recommended.


  1. What triggers the “Cannot access system storage” error on a PS4?
    • Common causes include corrupted data, damaged hard drives, and software problems.
  2. Can rebuilding the database resolve the issue?
    • Yes, rebuilding the PS4’s database can fix errors related to corrupted data.
  3. What should I do if these solutions don’t work?
    • If these methods don’t resolve the issue, consider replacing the hard drive or seeking professional repair.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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