AirTag Not Reachable Error
AirTag Not Reachable Error

Dealing with the “AirTag Not Reachable” or sometimes also known as the “AirTag Not Reachable, Move Around to Connect” error can be frustrating, but there are several proven solutions that can help you resolve this issue. Here’s a detailed guide based on information from various sources:

Common Causes and Solutions for AirTag Not Being Reachable

  1. Bluetooth Connectivity Issues and Range Limitations: Ensure that your iPhone’s Bluetooth is on and functioning correctly. AirTags rely on Bluetooth connectivity, and being out of range is a common cause of the error. The effective Bluetooth range for precision finding is approximately 33 feet. If you’re further away, moving closer may re-establish the connection​​.
  2. Signal Blockage and Radio Interference: Objects between your iPhone and the AirTag can weaken the signal, making it hard to detect. Similarly, Wi-Fi or Bluetooth devices can interfere with the AirTag’s signal. Try moving around to find a spot where the signal can reach your phone, or temporarily disable other electronic devices that might be causing interference​​.

Troubleshooting Steps

  1. Restart Your iPhone: Sometimes, a simple restart of your iPhone can fix minor bugs that may prevent your AirTag from operating correctly. Power off your iPhone, then turn it back on and try locating your AirTag again using the Find My app​​.
  2. Check and Update AirTag Firmware: Ensure that your AirTag has the latest firmware update. Firmware updates often include fixes for compatibility issues and improve the overall functionality of the device​​.
  3. Toggle Bluetooth and Wi-Fi: Turn off Bluetooth and Wi-Fi on your iPhone and then turn them back on. This can help reset the connection between your iPhone and the AirTag​​.
  4. Reset or Replace AirTag Battery: If the AirTag’s battery is low, it might not be able to communicate effectively with your iPhone. Try replacing the AirTag’s battery or resetting the AirTag if the battery replacement does not work​​.
  5. Check the ‘Find My’ App Settings: Ensure that the Find My app is enabled on your iPhone and that you are within the detectable range of the AirTag. If the app is disabled, it won’t be able to locate your AirTag​​.
  6. Update Your iPhone Firmware: Outdated iPhone firmware can lead to compatibility issues with AirTags. Make sure your iPhone is updated to the latest version of iOS to avoid such problems​​.

Additional Tips

  • Increase Light for Precision Finding: If you’re using the precision finding feature and receive a light-related error, try increasing the room’s lighting or using your phone’s flashlight.
  • Remove AirTag from Holders: Some third-party AirTag holders might interfere with the signal. Remove the AirTag from its holder to see if it improves connectivity.
  • Lost Mode: If you cannot find your AirTag and it is far away, consider putting it into Lost Mode via the Find My app. This mode notifies you as soon as a compatible device comes within range of the tag.


The “AirTag Not Reachable, Move Around to Connect” error usually arises from issues related to Bluetooth connectivity, range, signal interference, or hardware problems like a low battery. By following the steps above, you can effectively troubleshoot and resolve the error. If the problem persists, it might indicate a more serious issue with the AirTag itself, in which case contacting Apple Support for further assistance would be advisable.

Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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