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MSI Logo

Need help with your MSI product? You’ll find info on their support, customer service phone numbers, and other basic info on how to reach MSI Support. From troubleshooting to queries, here’s how you get the help you need.

MSI Support Phone Number

US Headquarters: (626) 913-0828
Customer Service: (626) 271-1004
AIO & Notebook & Gaming Desktops & Monitor: (888) 447-6564
VGA & Motherboard: (626) 271-1004

MSI Email Addresses

Introduction: MSI – A Global Leader with a Personal Touch Micro-Star International, commonly known as MSI, stands tall as one of the global leaders in the realm of computer hardware. Yet, even the best products might have hiccups or moments that leave users scratching their heads. Fortunately, MSI has an extensive support system ready to assist. But how exactly do you contact MSI support? We’ve got you covered.

Understanding the MSI Support System Before diving into the ‘how-to’, it’s essential to understand what MSI’s support entails. Whether it’s software hitches, hardware concerns, or general inquiries, their team is trained to assist.

Steps to Contact MSI Support Seamlessly

  • Visit the Official MSI Website: Start by navigating to MSI’s official website. Look for the “Support” tab, typically located at the top or bottom of the homepage.
  • Product Selection: Once you’re on the support page, you’ll be prompted to select your product type, be it laptops, motherboards, graphics cards, etc. Ensure you choose the correct category for more tailored assistance.
  • FAQs and Troubleshooters: Before reaching out directly, MSI offers a comprehensive FAQ section and troubleshooters that might address your concerns. This can often save you time!
  • Contact Options:
    • Live Chat: For immediate assistance, MSI often has a live chat feature available during business hours.
    • Email Support: For less urgent matters or detailed queries, you can submit an email ticket. Ensure you provide all relevant details for a smoother experience.
    • Phone Support: The website will provide phone numbers based on your region. Keep your product details handy when you call.
  • Service Centers: If your concern is hardware-related and might require hands-on assistance or repairs, MSI’s site can guide you to the nearest service center.

Tips for a Smoother Support Experience

  1. Have Your Details Ready: Be it serial numbers, product names, or specific error messages, having this information at your fingertips can expedite the support process.
  2. Be Clear and Concise: Clearly state your issue or query to ensure the support team can assist you efficiently.
  3. Utilize Community Forums: MSI has a robust community where fellow users share solutions and insights. Sometimes, the answer might already be there!


  • How long does it usually take for MSI email support to respond? Typically, you can expect a response within 24 to 48 hours, although this may vary based on the query’s complexity and volume of requests.
  • Is there a cost associated with MSI support? Standard support and queries are generally free. However, if there are repairs outside warranty or other special circumstances, charges might apply.
  • Can I track the status of my support ticket? Yes, once you submit a ticket or query, you’ll receive a tracking number, allowing you to monitor its status.

Conclusion: Streamlining Your MSI Support Experience Reaching out to MSI support doesn’t have to be a daunting task. With a little preparation and the right steps, you can get the assistance you need swiftly. Whether you’re a seasoned tech guru or a novice user, MSI is there to ensure your experience is seamless.

Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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