black and white xbox one game controller
PS5 with Controller

A slow PS5 download speed ruins the excitement of getting a new game. Before you give up, try some troubleshooting steps that could solve the issue.

Troubleshooting Slow PS5 Download Speeds

The PS5 is a powerful console, but slow download speeds can be frustrating. Several factors can impact your PS5’s download speed, ranging from your internet connection to your console’s settings. Luckily, there are several things you can do to troubleshoot and improve your PS5’s download speeds.

Possible Causes of Slow PS5 Downloads

  • Internet Connection Speed: Your internet service provider (ISP) and your plan’s speed significantly impact your PS5’s download speeds.
  • Network Congestion: If multiple devices are using your network simultaneously, it can slow down your PS5’s downloads.
  • Wi-Fi Signal Strength: A weak Wi-Fi signal can lead to slower download speeds.
  • PS5 Settings: Certain settings on your PS5, such as the Wi-Fi frequency band, can affect download speeds.

Troubleshooting Steps

Let’s explore some common troubleshooting steps you can take to address slow PS5 download speeds.

  1. Check Your Internet Speed: Use an online speed test tool to check your internet connection’s download and upload speeds. This will give you a baseline to compare your PS5’s download speeds to.
  2. Restart Your Router and Modem: Sometimes, a simple restart can resolve network issues and improve download speeds.
  3. Connect via Ethernet: If possible, connect your PS5 to your router using an Ethernet cable. This can provide a more stable and faster connection than Wi-Fi.
  4. Change Wi-Fi Frequency Band: Go to your PS5’s network settings and try changing the Wi-Fi frequency band from 2.4GHz to 5GHz. The 5GHz band can often provide faster speeds, but it may have a shorter range.
  5. Adjust DNS Settings: You can try changing your PS5’s DNS settings to use Google’s public DNS servers ( and or Cloudflare’s DNS servers ( and This might improve your connection speed and reliability.

Tips for Optimizing PS5 Download Speeds

Pause Other Downloads and Streaming: If other devices are downloading or streaming content on your network, pause them while downloading games or updates on your PS5.This will free up bandwidth and potentially improve your PS5’s download speeds.
Update PS5 System Software: Make sure your PS5’s system software is up-to-date. Sony often releases updates that can improve system performance, including download speeds.You can check for updates in the PS5’s settings menu.
Avoid Downloading During Peak Hours: Network congestion is often higher during peak hours (evenings and weekends). If possible, try downloading games or updates during off-peak hours.This can help you avoid slowdowns caused by network congestion.

By following these troubleshooting steps and tips, you can improve your PS5’s download speeds and enjoy a smoother gaming experience.

Why Is My PS5 Download So Slow? Fixes to Try

Is It Your Network Or The PlayStation Network?

First, isolate the problem. Try downloading a large file on your computer or running a speed test on your phone. If everything else downloads quickly, the trouble likely lies with the PlayStation Network (PSN). Unfortunately, PSN slowdowns are out of your control.

Common Fixes for Slow PS5 Downloads

If the issue seems limited to your PS5, try these fixes:

  • Restart your router and PS5: This basic step solves many temporary hiccups.
  • Go wired: Using an Ethernet cable is always more reliable than Wi-Fi, especially with large PS5 downloads.
  • Switch to 5 GHz Wi-Fi: If you must use Wi-Fi, the 5 GHz band is often less crowded and faster than the 2.4 GHz band.
  • Close background downloads and games: Suspend other data-heavy activity on your PS5 while downloading.
  • Try downloading in Rest Mode: Your PS5 may download faster while in Rest Mode.

Advanced Settings to Tweak

If the basic fixes fail, try these:

Change Your DNS Settings

  1. Go to Settings > Network > Settings > Set Up Internet Connection.
  2. Select your network and choose “Custom”.
  3. Leave IP address settings as automatic.
  4. Set DHCP hostname to “Do Not Specify”.
  5. For DNS Settings, choose “Manual”.
  6. Use these popular DNS servers:
    • Primary:
    • Secondary:

Adjust MTU Settings

  1. Follow the first two steps in the above DNS section.
  2. In MTU settings, try lowering the value slightly (a common alternative is 1473).
Potential IssueSolution
Slow internet on other devicesContact your internet provider, there might be an issue on their end.
PlayStation Network issuesWait for Sony to address slowdowns on their side.
Wi-Fi interferenceUse an Ethernet cable or move your PS5 closer to the router.
Too many devices on your networkDisconnect some devices to reduce congestion.

Important: More drastic measures like port forwarding can potentially help in certain scenarios but involve more risk. Be sure to research such measures carefully before attempting them.

Understanding PS5 Download Speeds

When it comes to gaming on the PS5, download speeds can make or break the experience. This section covers what affects these speeds and how to optimize them.

Factors Affecting PS5 Download Speed

Several elements play crucial roles in the speed at which your PS5 downloads content. First and foremost is the bandwidth of the internet connection. It’s like a highway where more lanes (greater bandwidth) allow faster travel (download speeds). If multiple devices are using the network, they share this bandwidth, which can slow things down.

Hardware also influences speed. Older routers might not support the high speeds that newer models do. Additionally, the PS5 can benefit from being connected over a 5GHz Wi-Fi band rather than the slower 2.4GHz band, if the router supports it.

Network Fundamentals

Understanding the basics of your home network is key. The communication between your PS5 and the online servers relies on a good internet connection. DNS settings play a role in how quickly your PS5 can translate domain names into IP addresses, which is a step in the process of downloading games and updates.

Using an Ethernet cable will always provide a more stable and faster connection than Wi-Fi because it reduces interference and latency seen with wireless connections.

Router and Internet Service Provider

The router is essentially the heart of your home network. It directs traffic and can prioritize the PS5’s need for speed if set up correctly. Some routers even allow setting up quality of service (QoS) rules to ensure your gaming device gets priority.

The service level of your Internet Service Provider (ISP) and the internet package you subscribe to also determine download speeds. They cap the maximum speed you can achieve, so even the best hardware can’t outpace this limit. It’s worth checking if the router’s firmware is updated, as this can sometimes improve performance and speed.

Optimizing PS5 Download Speed

To improve the download speed on your PS5, users are advised to adjust network settings, use wired connections when possible, and enhance Wi-Fi stability through certain techniques.

Wired vs Wireless Connections

Wired connections using an Ethernet cable can greatly increase the stability and speed of your PS5 internet connection. Wired connections often provide faster download speeds compared to wireless, reducing the impact of other Wi-Fi traffic. For the best results, users should consider using CAT 6 or CAT 6a cables, as they are designed to handle higher speeds with better shielding.

Configuring Network Settings on PS5

Navigate to your console’s network settings to set up an internet connection. Select either Wi-Fi or LAN cable (wired) and make sure to choose the correct DHCP host name. It may also be worthwhile to manually set your DNS server to a more efficient one like Google’s (, Advanced players might look into adjusting the MTU settings and ensuring the NAT type is suitable for gaming, which might also involve some port forwarding.

Improving Wi-Fi Performance

For those relying on Wi-Fi, positioning the PS5 closer to the router can help. Keep other electronics that might cause interference away from both the router and the console. Adjusting your router’s QoS (Quality of Service) settings to prioritize your PS5’s traffic could also lead to a better connection. Moreover, ensuring your dual-band router is set to the band with less congestion can improve Wi-Fi performance.

Frequently Asked Questions

When using a PS5, you might experience slower download speeds occasionally. This section answers common questions and offers tips for improving your PS5 download performance.

Why are my PS5 downloads slower than expected?

Several factors can affect download speeds, such as network congestion, the distance from the router, or simultaneous downloads. Updates to the console’s system software might also impact speeds temporarily.

How can I troubleshoot slow download speeds on my PS5?

Troubleshooting steps include restarting the router, pausing and resuming the download, or changing the DNS settings on your console. It’s also wise to check for any network service outages.

What are some tips to optimize PS5 download speeds when using a wired connection?

Ensure you’re using a high-quality Ethernet cable and connect it directly to your router. Check for any damage to the cable and avoid using it with multiple devices simultaneously.

Is there a difference in download speed between PS5 and PS4, and how can it be addressed?

The PS5 could achieve faster download speeds than the PS4 due to improved hardware. If there’s a discrepancy, ensure your network setup is optimized and the PS5 software is up to date.

What factors could cause my PS5’s internet speed to appear fast, but downloads remain slow?

Potential causes could be server-side issues with the content being downloaded or background applications using network bandwidth. Limiting the number of active connections can help.

How can I increase the upload speed for my PS5?

To improve upload speed, try using a wired connection, setting up port forwarding, and ensuring other devices on the network aren’t consuming too much bandwidth during uploads.

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