Black iPhone on White Table

Has your iPhone’s wireless charging stopped working after a recent iOS update? Don’t worry; you’re not alone. Several users have reported similar problems, but there are some simple fixes you can try before resorting to a trip to the Apple Store.

Troubleshooting Your iPhone’s Wireless Charging Woes

Common Causes and Quick Fixes

  • Check for Obstructions: Make sure there’s nothing between your iPhone and the wireless charger, including thick cases, credit cards, or metal objects.
  • Restart Your iPhone: A simple restart can sometimes resolve minor software glitches that might be interfering with wireless charging.
  • Check Charger Compatibility: Verify that your wireless charger is compatible with your iPhone model and that it’s Qi-certified.
  • Inspect the Charging Cable and Adapter: Ensure the cable and adapter are in good condition and properly connected. Try a different cable or adapter if you have one.

Deeper Troubleshooting Steps

If the quick fixes don’t work, here are some additional steps to try:

  • Update iOS: Ensure your iPhone is running the latest version of iOS, as updates often contain bug fixes.
  • Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This can help resolve connectivity issues that might be affecting wireless charging.
  • Check for Software Conflicts: If you recently installed any new apps before the issue started, try uninstalling them to see if they’re causing interference.
  • Hard Reset: Press and quickly release the Volume Up button, then the Volume Down button, and then press and hold the Side button until the Apple logo appears.

Potential Hardware Issues

If none of the above solutions work, there might be a hardware issue with either your iPhone or the wireless charger. Try using a different wireless charger to isolate the problem. If the issue persists, contact Apple Support for further assistance.

Additional Tips

  • Clean the Charging Surfaces: Wipe down the back of your iPhone and the wireless charger with a soft, dry cloth to remove any dirt or debris that might be hindering the connection.
  • Optimal Positioning: Ensure your iPhone is correctly aligned with the wireless charger’s charging coil. Most wireless chargers have indicators to help with positioning.
  • Case Thickness: Some thicker cases might interfere with wireless charging. Try removing your case to see if it makes a difference.

Remember, patience is key when troubleshooting technical issues. By following these steps, you might be able to get your iPhone’s wireless charging working again after an iOS update.

Key Takeaways

  • Widespread Issue: Numerous iPhone users, particularly those with models ranging from iPhone 11 to iPhone 15 Pro Max, have reported wireless charging issues post iOS 17 update.
  • Troubleshooting Tips: Common solutions include restarting the phone, removing the phone case, and checking charger compatibility.
  • Software Updates: Some users found relief in subsequent iOS updates (e.g., 17.0.1, 17.0.3), suggesting a software-related problem.

Troubleshooting Guide: Wireless Charging Not Working After iOS Update

There are several things you can try to get wireless charging back up and running if an update made it stop. There’s no official word from Apple on why this problem occurs and how to solve it, but it seems to pop up from update to update. People are starting to narrow it down to possibly being related to non-MFI certified chargers but that has not been proven.

wireless charger alignment

One strategy that seems to have worked is to wait for the next minor update release (and hope that it gets your charger working again). For example, if you were running iOS 17.2.0 and ran into the issue, updating to 17.2.1 may fix it. Here’s a troubleshooting guide to help you diagnose and fix the problem:

1. Basic Checks:

  • Restart your iPhone and wireless charger: Sometimes a simple restart can fix glitches. Turn off both devices, wait a few seconds, and then turn them back on.
  • Make sure your iPhone is compatible with wireless charging: Not all iPhones support wireless charging. Check your iPhone model and compare it to a list of compatible devices on the Apple website.
  • Ensure your iPhone is positioned correctly on the charging pad: Place your iPhone directly in the center of the charging pad. Some chargers have specific placement requirements, so check the manufacturer’s instructions.
  • Remove any case or cover: Thick cases or covers with metal components can interfere with wireless charging. Try removing your case and see if that makes a difference.
  • Check for debris: Clean the charging pad and the back of your iPhone with a soft, dry cloth to remove any dirt or debris that could be blocking the charging contact.

2. Software Issues:

  • Update your iPhone to the latest iOS version: Sometimes, bugs in older iOS versions can cause wireless charging problems. Make sure you have the latest update installed.
  • Reset Network Settings: This can sometimes resolve connectivity issues that might be affecting wireless charging. Go to Settings > General > Reset > Reset Network Settings.

3. Hardware Issues:

  • Is your wireless charger MFI certified: Most users with this issue were using 3rd-party / generic wireless chargers. Although they were working for them at one time, changes in the updates seemed to stop that.
  • Try a different wireless charger: If the problem persists with one charger, try using a different one to see if the issue is with the charger itself.
  • Check for damage: Inspect your iPhone and charger for any physical damage, such as cracks or dents, that could be affecting the charging process.
  • Contact Apple Support: If you’ve tried all of the above and your wireless charging is still not working, contact Apple Support for further assistance. They can help you diagnose the problem and determine if your iPhone needs to be repaired.
wireless charger case thickness

Additional Tips:

  • Use a certified wireless charger: Make sure you’re using a wireless charger that is certified by Apple (look for the MFi logo).
  • Avoid extreme temperatures: Extreme heat or cold can affect wireless charging performance. Try charging your iPhone in a cool, dry place.
  • Keep your iPhone software up to date: As mentioned earlier, software updates can fix bugs that might be causing wireless charging problems.

User Experiences: A Glimpse into the Problem

From Apple’s community forums to Reddit, it seems like this is a fairly widespread issue: certain iPhones, after the iOS 17 update, are no longer able to wirelessly charge (when they were able to before). A user on Apple’s discussion forum posted about their iPhone 14 Pro Max’s inability to wirelessly charge post-update, despite trying various troubleshooting methods. Similarly, a Reddit user in r/ios shared their frustration with their iPhone 12 Pro stopping charging after a few minutes on the pad.

wireless charger plugged in

The Role of Third-Party Chargers

A significant point of discussion is the use of third-party chargers. Apple’s support community suggests contacting the charger manufacturer for compatibility issues. This highlights the potential conflict between iOS updates and non-Apple accessories. To be fair to Apple, almost all of the people affected by this issue were using 3rd party or unlicensed (non-MFI Certified) chargers. What’s frustrating about that, however, is that the wireless chargers were working prior to the update.

Software Updates as a Solution

Interestingly, some users found that subsequent minor updates (like iOS 17.0.1) resolved their charging issues. This indicates that the problem might be more software-centric, possibly related to power management protocols introduced in the new iOS.

Technical Insights: Understanding the Underlying Causes

  • Wireless Charging Technology: iPhones use Qi wireless charging, a standard that should theoretically work with any Qi-certified charger.
  • Software-Hardware Interaction: iOS updates can alter how the phone interacts with charging hardware, potentially leading to compatibility issues.

Practical Scenarios and Solutions

  • Case Interference: Removing the phone case can sometimes resolve charging issues, as some cases hinder the connection between the phone and the charger.
  • Charger Compatibility: Ensuring the wireless charger is Qi-certified and ideally Apple-approved can mitigate charging problems.
  • Software Updates: Keeping the iOS up-to-date is crucial. Minor updates often contain fixes for such issues.

Real-World Applications and User Experiences

  • Car Chargers: Users in r/BoltEV reported issues with wireless car chargers post-update, suggesting a broader impact beyond just home chargers.
  • Intermittent Charging: Some users observed their phones charging intermittently, indicating possible software glitches in power management.

Latest Technological Advancements

Apple’s continuous software updates aim to address these issues, reflecting the dynamic nature of technology where new problems arise and solutions are developed.

wireless charger 1

User Perspectives: A Mixed Bag

  • Frustration and Confusion: Many users express frustration, especially when facing these issues with new models like the iPhone 15 Pro Max.
  • Relief with Updates: For some, relief came with newer iOS versions, underscoring the importance of regular software maintenance.

Engaging with the Community

Users have turned to forums like Reddit and Apple’s support community for advice, sharing their experiences and solutions, creating a collaborative environment for troubleshooting.

The Bigger Picture: Technology’s Imperfections

This situation highlights the imperfections in technology – even the most advanced devices are not immune to glitches and require ongoing support and updates.

Insights from the Web

  • Apple’s Stance: Apple’s support forums suggest contacting accessory manufacturers, indicating a possible lack of control over third-party accessory interactions.
  • Community Support: Online communities have become vital in sharing experiences and solutions, offering a collective knowledge base for troubleshooting.


  1. Why did my iPhone stop wireless charging after the iOS update?
    • It could be due to compatibility issues between the new iOS and your wireless charger, or a software glitch in the update.
  2. Can software updates fix wireless charging issues?
    • Yes, subsequent updates like iOS 17.0.1 have resolved charging issues for some users.
  3. Should I avoid third-party wireless chargers?
    • Not necessarily, but ensure they are Qi-certified and check for any known compatibility issues with your iOS version.
  4. What should I do if my iPhone still won’t charge wirelessly?
    • Try removing the phone case, using a different charger, and ensuring your iOS is up-to-date. If the issue persists, contact Apple support or the charger manufacturer.
  5. Is this a common issue with recent iOS updates?
    • Yes, there have been multiple reports across various forums about wireless charging issues post iOS updates.

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