The AirPods Pro come with a limited warranty that offers protection against manufacturing defects for a certain period post-purchase. The warranty is a promise from Apple, presenting a recourse to users if their AirPods Pro have issues that aren’t caused by misuse or accidents. For added peace of mind, customers may opt for AppleCare+, which extends the warranty period and includes additional benefits such as coverage for accidental damage.
While the basic warranty is included with the AirPods Pro at no extra cost, AppleCare+ offers more comprehensive service options, which involve an additional fee. Knowing the details of what each type of warranty covers, how to check eligibility, and the process to seek service ensures that users can manage potential issues effectively and make informed decisions regarding their Apple products.
1. Standard Apple Limited Warranty
- Length: 1 year from purchase date
- Coverage:
- Manufacturing defects
- Hardware failures not caused by accidental damage or misuse
- Not Covered:
- Accidental damage (drops, water exposure, etc.)
- Lost or stolen AirPods
- Normal wear and tear (like battery aging)
📌 You also get 90 days of complimentary technical support.
(source: Apple Support)
2. AppleCare+ for AirPods Pro
AppleCare+ extends and expands your coverage.
- Length: 2 years from AppleCare+ purchase date
- Coverage Includes:
- Unlimited incidents of accidental damage (each subject to a small service fee)
- Battery service if capacity drops significantly
- Priority access to Apple support
- Service Fees (U.S. example):
- $29 per AirPod or case for accidental damage
- Battery service is included if defective
(source: AppleCare+ Guide 2025)
3. Replacement Options
If you lose or damage an AirPod or case, Apple offers out-of-warranty replacements:
- Lost AirPod Pro (left or right): ~$89 each
- Lost Charging Case: ~$99 (standard) or ~$129 (MagSafe/USB‑C)
- Battery service (out of warranty): ~$49 per AirPod or case
(source: Apple Support)
4. How to Check Your Coverage
- Go to Apple’s Coverage Check
- Enter your AirPods’ serial number (found on the case lid or in Bluetooth settings)
- See warranty status and AppleCare+ eligibility
5. How to Get Service or a Replacement
- Online: Start a service request at Apple Support
- In Person: Visit an Apple Store or Apple Authorized Service Provider
- Mail-In Service: Apple can send you a replacement, and you return the faulty unit
6. Tips to Protect Your AirPods Pro
- Consider AppleCare+ if you’re prone to drops or accidents
- Use a protective case to avoid scratches and water damage
- Keep track of your AirPods with Find My to avoid loss
✅ Summary:
- 1-year warranty covers defects, not accidents.
- AppleCare+ extends to 2 years and adds accidental damage protection.
- Replacement costs vary depending on whether the issue is warranty-covered, accidental, or due to loss.
Key Takeaways
- AirPods Pro are covered by a limited warranty; additional coverage is available with AppleCare+.
- Checking warranty status and understanding coverage is essential for effective service management.
- Apple provides options for repair or replacement, subject to the warranty terms.
AirPods Pro Warranty Overview
Apple provides a one year limited warranty for AirPods Pro, which includes coverage for any manufacturing defects beginning from the date of purchase. This warranty accompanies the product itself and any Apple-branded accessories contained in the box. If there are issues that fall under the warranty, Apple offers repair, replacement, or a refund.
The terms of the limited warranty generally do not cover damage caused by accidents, unauthorized modifications, or normal wear and tear. If consumers face issues with their AirPods Pro, the warranty may be a recourse if the problems align with the warranty’s guidelines.
In addition to the limited warranty, consumer law may provide certain rights that remain unaffected by Apple’s warranty. These rights can vary from one location to another but generally offer added layers of protection for the consumer.
To check if your AirPods Pro are still under warranty, you may enter the serial number on the Apple Support website, which will confirm your eligibility for support and extended coverage. In cases of sound issues, such as crackling or static sounds noticed in particular environments or during activities like exercise or phone calls, an ongoing service program addresses these issues for units manufactured before October 2020.
Overall, the AirPods Pro warranty provided by Apple ensures that any defects in the product attributable to the manufacturing process are covered, offering peace of mind for the first year following the purchase. Consumers should review their rights under this warranty and related consumer law protections to fully understand the coverage available to them.
Warranty Services and Support
When you buy AirPods Pro, they come with services and support options to help with technical issues or the need for repairs. Knowing these options can simplify the process if you encounter problems with your device.
Apple Support and Resources
Apple provides various resources for AirPods Pro users. These include the Apple Support app and the official support website, where you can get help setting up and using your AirPods Pro. If you face technical issues, these resources offer a starting point for troubleshooting.
Technical Issues and Troubleshooting
If your AirPods Pro are having sound problems, such as weak bass or increased background noise, you might be eligible for the AirPods Pro Service Program. Apple or an Apple Authorized Service Provider will address your issue at no extra cost if it is due to a known problem covered by the service program.
Repair and Replacement Process
Should your AirPods Pro need service, Apple offers a range of options. If they’re still under Apple’s Limited Warranty or consumer law rights, you may not have to pay a service fee. With AppleCare+ for Headphones, your coverage extends, and you can get battery service if the battery holds less than 80% of its initial capacity. If you don’t have coverage, you can get an estimate for the repairs which may involve a service fee. Apple may provide an Express Replacement Service to send you a replacement before you return your original product, potentially involving a shipping fee. Always check your coverage status first to know your eligibility for support and services.
Remember, only Apple Authorized Service Providers should perform repairs or replacements to maintain the integrity of your product.
Frequently Asked Questions
When you have issues with your AirPods Pro, knowing more about the warranty can give you peace of mind. This section addresses common questions about the warranty service for these devices.
How can I claim my AirPods Pro warranty?
To claim the warranty for your AirPods Pro, contact Apple Support or visit an Apple Store. You may be asked for your serial number and to provide proof of purchase. If eligible, Apple will service your AirPods Pro as per the warranty terms.
What does the AirPods Pro warranty cover?
The AirPods Pro warranty includes coverage for any manufacturing defects that might arise. It does not protect against accidental damage or wear from regular use. With AppleCare+, your warranty extends coverage for battery issues and accidental damage, subject to service fees.
How do I get a replacement for a single AirPod Pro?
If you lose or damage a single AirPod Pro, you can purchase a replacement from Apple. Prices vary based on whether or not you have AppleCare+. Without it, costs are higher.
Is the AirPods Pro case covered under the warranty?
The AirPods Pro case is indeed covered under the same terms as the AirPods Pro themselves. It includes servicing for manufacturing defects but not for accidental damage unless you have AppleCare+.
What is the process for an AirPods Pro warranty replacement?
For a warranty replacement, you need to contact Apple Support. They’ll guide you through the steps which involve assessing the problem, checking warranty status, and then proceeding with the replacement if applicable.
Will the warranty be valid for both AirPods and AirPods Pro?
Yes, the warranty applies to both AirPods and AirPods Pro. Both products come with a one-year warranty after purchase, which you can extend with AppleCare+.
