If you bought a phone on Facebook Marketplace, Craigslist, or a back alley somewhere and it’s saying “There Is A Problem With Your IPhone”, you might have a stolen or IC locked phone and a serious issue on your hands. First, if possible, try to get your money back or report the charge to your payment institution (if you used a digital payment). There are a lot of scammers on FB Marketplace or other online buy/sell sites that are trying to dump stolen goods at below-market prices. Sometimes if a deal seems too good to be true – it is.
There is a small chance that the IMEI has been blacklisted for a reason other than the phone being stolen though so the first step is to try to reach out to the person who sold it to you and see if they can resolve the issue with their carrier / insurance company.
If the phone ends up being stolen, however, you likely won’t be able to contact the seller again and nearly nothing can be done. In that case you might want to return the phone back to the carrier so that they can at least get it back to the rightful owner.
Introduction: Understanding IMEI Blocking
International Mobile Equipment Identity (IMEI) blocking is a common practice by service providers to prevent stolen phones from being used. If you’ve bought a phone with a blocked IMEI, understanding the situation is the first step.
The error message you’ll likely see on your phone will be along the lines of:
“There is a problem with your iPhone.”
“This iPhone has been reported lost or stolen. If found please call…”
“This iPhone cannot be activated for service. Please contact your service provider or Applecare.”
The Reasons for IMEI Blocking
A phone’s IMEI might be blocked for several reasons, the most common being reported theft or loss. Additionally, if a phone is associated with unpaid bills or fraudulent activities, it may also be blocked.
Can a Blocked IMEI Phone be Fixed?
Technically, it’s possible to unblock an IMEI, but it’s generally not advised. The methods to do so often involve illegal practices and can result in legal repercussions. Moreover, in many jurisdictions, the only legal method to unblock an IMEI is by the original owner contacting the service provider to report the phone as found.
Legal Implications of Using a Stolen Phone
If you’re knowingly using a stolen phone, you could potentially face legal consequences, including fines or jail time. If you’ve unknowingly bought a stolen phone, it’s advisable to report the situation to your local law enforcement agency and the seller immediately.
Finding Out if a Phone is Stolen Before Buying
To avoid buying a stolen phone, it’s essential to check the IMEI before purchase. Numerous online services can help you verify the status of an IMEI. Always buy from reputable sellers and ask for a proof of purchase.
FAQs
Can I unblock an IMEI? While it’s technically possible to unblock an IMEI, the methods often involve illegal practices and can result in legal repercussions.
What should I do if I’ve bought a stolen phone unknowingly? If you’ve unknowingly bought a stolen phone, report the situation to your local law enforcement agency and the seller immediately.
How can I verify the status of a phone’s IMEI before buying? Before buying a phone, use online IMEI checking services to verify its status. Always buy from reputable sellers and ask for proof of purchase.
Conclusion: Navigating IMEI Blocked Phone Situations
Finding out you’ve bought a stolen phone can be distressing, but understanding your options and potential legal implications can help navigate the situation. Going forward, taking precautions when buying used phones can help avoid such predicaments.

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com. You can see some of my writings about technology, cellphone repair, and computer repair here.
When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.
Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.