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Paramount Plus Logo

If you’re watching Paramount Plus on your TV or streaming device and it’s reading and describing everything on the TV to you, you may have ‘Audio Description’ enabled. There are several methods out there to fix this (turn it off), each with varying levels of success:

Apple TV

  1. Go to Settings (Gear App)
  2. Accessibility
  3. VoiceOver -> Turn Off
  4. Audio Descriptions -> Turn Off

Philips / Smart TVs:

  1. Go to Settings
  2. Disable (uncheck) 5.1 Surround
  3. Go to Audio Tracks
  4. Make sure English (Original) is selected

Amazon Fire TV Method

  1. Go to Settings
  2. Accessibility
  3. Audio Description
  4. Turn OFF the options for ‘Over the Air Channels’ and ‘Prime Video’

Roku TV Method

  1. Click the STAR button on your remote or navigate to settings
  2. Accessibility & Captions
  3. Audio Track: Off
  4. Screen Reader: Off

Samsung TV

Method 1:

  1. Settings / Menu
  2. Broadcasting
  3. Audio Options
  4. Audio Language -> Turn off Anything That Says Premix

Method 2:

  1. Setings / Gear Icon
  2. General
  3. Accessibility
  4. Voice Guide Settings -> Turn Everything Off

Sony TV / Google TV / Android

  1. Go to Settings
  2. System
  3. Accessibility
  4. Audio Description: Off
  5. Screen Reader: Off
  6. TalkBack: Off

Understanding Audio Description on Paramount Plus

In this section, we’ll explore what audio description is on Paramount Plus and why it’s an essential feature for accessibility.

What Is Audio Description?

Audio description is a narration track included with certain movies and TV shows on streaming platforms like Paramount Plus. This feature is designed to enhance the viewing experience for individuals who are visually impaired by describing key visual elements in a scene. For instance, details about the settings, characters, and actions that may not be obvious through dialogue and sound effects are spoken aloud to ensure that viewers who are blind or have low vision can fully engage with the content.

Audio Description and Accessibility

Accessibility features like audio description are vital as they help make content enjoyable for a wider audience. On Paramount Plus, audio descriptions can be enabled or disabled easily. This function acknowledges the diversity of the audience and their varied sensory experiences. It ensures that streaming entertainment is inclusive, allowing everyone the opportunity to experience the full spectrum of storytelling regardless of visual ability.

Navigating Paramount Plus Settings

Navigating the settings on Paramount Plus is a straightforward process, whether you’re looking to adjust audio descriptions on your streaming device, smart TV, or mobile device.

Accessing Audio Description Settings

To access the audio description settings on Paramount Plus, start by launching the app on your chosen device. If you’re on a mobile device or smart TV, you’ll want to look for the speech bubble icon. It’s typically located in the top right corner of the screen once you’ve started playing a video. For those on a desktop web browser, the process is much the same. The speech bubble icon is your gateway to controlling audio descriptions.

Adjusting Audio Description Preferences

After clicking the speech bubble icon, a pop-up window will appear. Here, under the Audio section, you can toggle the audio descriptions on or off. This option allows you to customize your viewing experience to suit your needs. Make sure to save any changes before exiting out of the settings menu to ensure your preferences are applied during playback.

Managing Your Paramount Plus Account

Maintaining your Paramount Plus account is straightforward, whether it’s reviewing your subscription details or tweaking your account settings to enhance your viewing experience.

Subscription Overview

When subscribing to Paramount Plus, subscribers can choose from a range of options that suit their preferences and budget. You can check your subscription type and its features by navigating to the ‘Account’ page after signing in. Here’s a simplified breakdown of the subscription tiers:

Changing your subscription is hassle-free—just select ‘Change Plan’ in your account settings.

Modifying Account Settings

Paramount Plus allows users to fine-tune their account settings with ease, ensuring a personalized streaming experience. To adjust your account settings:

  1. Sign in to your account.
  2. Go to the ‘Account’ section from the main menu.
  3. Make desired changes, such as updating email, password, or payment information.

For controlling audio description preferences, follow these steps:

  • Open the Paramount Plus app.
  • Choose a movie or show you want to watch.
  • Tap the speech bubble icon in the top right corner.
  • In the pop-up window, under the ‘Audio’ section, select your preferred audio track.

Managing your account settings helps to ensure that your Paramount Plus experience is tailored just for you. Whether you’re updating personal information or disabling audio descriptions, it’s done in just a few clicks.

Troubleshooting Common Issues

When enjoying movies or TV shows on Paramount Plus, occasionally the audio descriptions may not turn off as expected. This section lays out steps to address these hiccups.

Addressing Playback Problems

Check for Updates:

  • Ensure the Paramount Plus app is updated to the latest version. An outdated app may have unresolved glitches affecting playback.
  • If an update is available, download and install it. Then, restart the app and check if audio descriptions are still playing.

Restart the App or Device:

  • Close the Paramount Plus app and reopen it. Sometimes, a simple restart can resolve playback issues.
  • If this doesn’t help, try restarting the device you’re watching on, whether it’s a smart TV, mobile device, or streaming box.

Resolving Audio Description Bugs

Audio Settings Adjustment:

  • During playback, locate the speech bubble icon usually found in the top right corner of the screen.
  • Click on this icon and navigate to the audio settings where you can toggle audio descriptions off.

Account Settings Check:

  • Log in to your Paramount Plus account via a web browser.
  • Go to settings and review your audio preferences. Ensure that audio descriptions are set to off here as well.

Remember these steps as they are often effective in fixing the common issues related to audio description on Paramount Plus. If problems persist, reaching out to Paramount Plus support can provide additional help.

Exploring Content on Paramount Plus

With Paramount Plus, finding and enjoying your favorite movies and TV shows is straightforward, and the platform ensures viewers have options for audio descriptions in multiple languages.

Finding Movies and TV Shows

To search for movies or TV shows on Paramount Plus, you can browse through various categories or use the search function for a more targeted approach. Paramount Plus offers a wide range of content, from classic favorites to newer series and blockbusters. For example, if you’re interested in a police procedural, you might look for “Blue Bloods,” a show originally aired on CBS, now available for streaming on the platform.

  • Browse Categories: Look through the curated lists like “Trending,” “Drama,” or “Comedy” to discover content.
  • Search Bar: Use keywords, titles, or actors’ names to find specific movies or shows.
  • Recently Added Section: Check out the latest additions to the Paramount Plus library.

Navigating through the library is user-friendly, making it easy to track down everything from the latest Hollywood flicks to classic TV series all in one place.

Audio Description in Different Languages

Paramount Plus includes audio description features for visually impaired users, available in different languages, including English. To activate or deactivate this feature, follow these steps:

  1. Open the Paramount Plus app on your streaming device.
  2. Choose your desired movie or TV show.
  3. Tap the speech bubble icon in the upper right corner of the screen.
  4. A pop-up window will appear where you can select your preferred audio under the “Audio” section.

Changing the language of the audio description is also possible if multiple options are available. This allows speakers of various languages to enjoy content with audio description comfortably.

Enhancing Viewing Experience

To meet the diverse needs of its audience, Paramount+ has integrated features that allow users to customize their viewing experience. The platform’s accessibility options cater to both the general audience and the visually impaired, ensuring everyone can enjoy their content.

Customizing Audio and Subtitles

Paramount+ provides audio options to suit different preferences and needs. Closed captions are available for the hearing impaired, and English AD (Audio Description) serves the visually impaired by describing what’s happening on the screen. To customize these settings:

  1. Open the Paramount+ app.
  2. Select a title to watch.
  3. Tap the speech bubble icon at the top right corner.
  4. Choose your desired audio under the “Audio” section.
  5. For closed captions, select from the available languages.

By following these steps, viewers can alternate between languages and toggle closed captions or English AD on or off, enhancing their audio-visual experience.

Accessibility for the Visually Impaired

Paramount+ has taken significant steps to be inclusive for the visually impaired. The platform’s accessibility feature, which includes the audio description option, narrates the visual elements of a show or movie. This narration provides a comprehensive auditory experience, allowing those who are visually impaired to enjoy the platform’s offerings fully.

To activate or deactivate the audio description:

  • Play the selected content.
  • Click the speech bubble icon found in the top right corner.
  • From there, select the “English AD” option to enable or disable it.

These features ensure that accessibility is not an afterthought but a key consideration for all users, making Paramount+ a versatile streaming service.

Compatibility with Devices and Browsers

Turning off audio descriptions on Paramount+ is straightforward and is supported across a range of devices and web browsers.

Streaming with Various Devices

  • Roku: On Roku streaming devices, start the Paramount+ app. Select a show and press the star button on your Roku remote. In the menu that appears, look for the audio settings to turn off audio descriptions.

  • Smart TV: If you have a smart TV, the process is usually similar. Open the Paramount+ app, select the show you want to watch, and look for an option that resembles a speech bubble or audio settings to adjust the audio descriptions.

  • Mobile Streaming Device: Whether it’s a smartphone or tablet, the method is convenient. Open the app, select your show, tap the speech bubble icon, and then switch off the audio descriptions in the settings that pop up.

Web Browser Playback

For those who prefer watching on a laptop or desktop, web browser support is robust. The functionality to turn off audio descriptions via browsers like Chrome, Firefox, or Safari is embedded within the video player. Start your stream and look for the speech bubble icon within the playback controls at the lower part of the screen. A few clicks will lead you to audio settings where audio descriptions can be toggled off.

Each device and browser offer similar options, ensuring that you can control audio descriptions no matter how you access Paramount+.

International Access and Language Options

Paramount Plus has grown, reaching audiences in various countries, and offers several language options for a tailored viewing experience.

Global Expansion of Paramount Plus

Since its launch, Paramount Plus has expanded its services to a global audience. As it rolls out in new regions, Paramount Plus adheres to regional preferences and regulatory requirements. Here’s a quick overview of its international presence:

  • United States
  • Canada
  • Latin America
  • Nordic countries
  • Australia

Each country has access to a variety of content, some of which is specific to the region, reflecting the local culture and entertainment interests.

Language Settings and Changes

Adjusting language settings on Paramount Plus is straightforward. Whether you want to switch the audio or turn off the audio descriptions, the process is similar. Here’s what you need to do:

  1. Audio Descriptions: To disable them, select the speech bubble icon typically found in the top right corner while a video plays. Then, opt-out of the audio descriptions feature.
  2. Language Preferences: You can change your preferred language from the same menu, provided the title you’re watching has multiple language options.

Remember, the availability of languages and audio descriptions can vary by title and by the country you’re accessing the service from. Paramount Plus offers these features to enhance the viewing experience for users who prefer content in different languages or require accessibility options like audio descriptions.

Competitive Landscape

In the bustling market of streaming services, Paramount+ holds its ground by offering accessibility features similar to other providers. The ability to manage audio descriptions is a particular point of comparison.

Comparing to Other Streaming Services

Paramount+ provides an audio description toggle, much like its rivals Disney+ and Discovery+. Here’s how they stack up:

  • Paramount+: Users can turn audio descriptions on or off by selecting the speech bubble icon in the video player.

  • Disney+: This service also offers a speech bubble icon for users to access audio description settings.

  • Discovery+: Just like the others, users can find the option to control audio descriptions within the video’s settings.

Each platform aims for user-friendly navigation to cater to the needs of all viewers, including those who rely on these important features. Paramount+ matches up well, ensuring a competitive position in the accessibility department.

While all these services are making strides towards inclusivity, they are also constantly evolving. It is important for users to stay updated with each service’s options for the best viewing experience.

Guidance on Subscription and Billing

When subscribing to Paramount+, it’s essential to understand the different tiers available and how billing works to manage your account effectively.

Understanding Subscription Tiers

Paramount+ offers various subscription plans, designed to match the diverse needs of its subscribers. The Essential Plan includes ads but provides full access to the library. On the other hand, the Premium Plan is ad-free and includes additional access to your local CBS station. Subscribers can review and change their subscription tier in their account settings, ensuring they have the level of service that best fits their preferences and budget.

Billing and Payment Updates

To keep your viewing experience uninterrupted, it’s important to keep your billing information up to date. Subscribers can update their payment details at any time by visiting the Account Settings page. Here’s how:

  1. Sign in to your Paramount+ account.
  2. Navigate to the Account tab.
  3. Click on Update Payment Information.
  4. Enter your new billing information.

Once updated, the changes will take effect from your next billing cycle. Remember, billing inquiries and issues can also be addressed by Paramount+’s customer service for prompt assistance.

Learning About Universal Settings

Paramount+ makes it easy for viewers to customize their watching experience through universal accessibility settings. Understanding these options ensures that you can quickly take action on the screen to adjust features like audio descriptions.

Using Universal Accessibility Settings

Settings for Accessibility: Paramount+ includes settings that allow users to manage accessibility features to suit their preferences. Changing these settings typically impacts your viewing on whichever device you’re using, making it a universal adjustment.

Procedure to Adjust Settings:

  1. Open the Paramount+ app or use your web browser to visit the website.
  2. Begin playing your chosen show or movie.
  3. Look for a speech bubble icon, usually situated in the top right corner of the playback screen.
  4. Tap or click on it to reveal a menu with audio settings.
  5. Here, you can toggle the audio description on or off, depending on what’s currently active.

Keep in mind that the steps outlined above will provide a similar experience across most devices, following the principle of universal design, which aims at making services accessible to all users, regardless of the device in use.

Frequently Asked Questions

Streamlining your Paramount Plus experience to suit your viewing preferences is straightforward. The following FAQs provide clear steps to manage audio descriptions across different devices.

How can I disable the audio narration feature on my TV’s Paramount Plus app?

Easily turn off the audio descriptions on your TV by navigating to the speech bubble icon within the video player in the Paramount Plus app, and deselect the option for audio narration.

What steps do I follow to turn off audio descriptions on Paramount Plus using a Roku device?

On a Roku device, launch the Paramount Plus app, start playing a show, and look for the speech bubble. Once you click it, you can choose the audio track without the descriptive narration.

Is there a way to stop descriptive audio on the Paramount Plus app on Amazon Firestick?

Yes. Begin streaming your content on the app, click on the speech bubble icon for settings, and select an audio option that doesn’t include audio description.

Why does the audio description keep playing on my show on Paramount Plus, and how can I fix it?

This may be due to a default setting. Start any video, open the audio settings by clicking the speech bubble icon, and choose a standard audio track without the descriptive feature.

How can I enable or disable audio descriptions within the Paramount Plus streaming service?

Audio descriptions can be toggled on or off by accessing the player’s settings. Clicking on the speech bubble icon will let you switch the audio descriptions to your liking.

Why do subtitles automatically enable themselves on Paramount Plus, and how can I prevent this?

Subtitles might auto-play if they were turned on during a previous session. Prevent this by turning them off in the player’s settings, accessible via the speech bubble icon, before exiting the app.

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