The full error code:
File :\Boot\BCD
Error code 0xc0000098. You’ll need to use recovery tools if you don’t have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer
Could be a problem if you don’t have a way to get the Windows installation media re-created or if the boot & recovery partition on your hard drive cannot be repaired. Here’s some steps to take to try to fix it.
- Try To Repair Issues With Your Hard Drive
If you can boot to Windows on your system into safe mode, do that and then open command prompt as administrator (cmd.exe) and run chkdsk command to see if you can fix the recovery partition and any issues with your drive:
a) Press Windows +X
b) Select Command prompt Admin or Terminal (Admin)
c) Type chkdsk /f and then press [ENTER]
d) Type chkdsk /r and then press [ENTER]
e) Reboot your system to see if that fixed it - Download & Create a Bootable Windows Installation Disk
If you need to run a Windows re-installation or Repair you can download an ISO of Windows from Microsoft and burn a CD/DVD or create a bootable USB drive. Note: You might need to do this on another computer if your computer won’t let you get onto the internet.
a) Choose Your Windows Version at https://www.microsoft.com/en-us/software-download/
b) Download the ISO image of Windows and create a bootable media to try to install Windows on the corrupted computer.
c) Once the bootable media is created, boot off of it and run a Start up Repair. To do this you select “Troubleshooting” from the first Window that opens and then select “Advance Options” -> “Start Up Repair”
Hopefully one of the steps above fixes your boot-up issue. If not, you might have lost your Windows installation and you would want to do a data backup -> complete Windows re-installation.
More About Windows, Recovery, & Start-Up Errors
Your computer’s operating system is the software that controls everything you do on your computer. It’s responsible for everything from loading your programs to managing your files. If your operating system crashes or becomes corrupted, you may need to use recovery tools to restore it to working order.
Recovery tools can be used to repair a damaged operating system or to reinstall it from scratch. If you don’t have any installation media, you can use a recovery partition or a recovery disk to restore your operating system.
Recovery Partition
Most computers come with a recovery partition that can be used to restore the operating system. The recovery partition is a hidden partition on your hard drive that contains a copy of your operating system. If your operating system becomes corrupted, you can use the recovery partition to restore it to its original state.
To access the recovery partition, you’ll need to restart your computer and press a specific key during the boot process. The key you need to press will vary depending on your computer’s manufacturer. Once you’ve pressed the correct key, you’ll be presented with a menu that allows you to restore your operating system.
Recovery Disk
If your computer doesn’t have a recovery partition, you can create a recovery disk. A recovery disk is a bootable disk that contains a copy of your operating system. You can use a recovery disk to restore your operating system if it becomes corrupted.
To create a recovery disk, you’ll need a blank CD or DVD. You can then use the Windows 7 or Windows 10 recovery tools to create a recovery disk. Once you’ve created a recovery disk, you can use it to restore your operating system by following the instructions on the screen.
Using Recovery Tools
Using recovery tools to restore your operating system is a relatively simple process. However, there are a few things you should keep in mind:
- Make sure you have a backup of your important files before you start the recovery process.
- Be prepared to reinstall your programs after you’ve restored your operating system.
- If you’re not comfortable using recovery tools, you can take your computer to a professional for help.
Conclusion
Recovery tools can be a lifesaver if your operating system becomes corrupted. By following the steps in this article, you can restore your operating system and get back to using your computer as soon as possible.
If you get the “You’ll need to use recovery tools if you don’t have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.” error start with the troubleshooting steps on this page to see if you can fix it.
Frequently Asked Questions
- What is a recovery partition?
A recovery partition is a hidden partition on your hard drive that contains a copy of your operating system. If your operating system becomes corrupted, you can use the recovery partition to restore it to its original state.
- How do I access the recovery partition?
To access the recovery partition, you’ll need to restart your computer and press a specific key during the boot process. The key you need to press will vary depending on your computer’s manufacturer. Once you’ve pressed the correct key, you’ll be presented with a menu that allows you to restore your operating system.
- How do I create a recovery disk?
To create a recovery disk, you’ll need a blank CD or DVD. You can then use the Windows 7 or Windows 10 recovery tools to create a recovery disk. Once you’ve created a recovery disk, you can use it to restore your operating system by following the instructions on the screen.
- What should I do if I’m not comfortable using recovery tools?
If you’re not comfortable using recovery tools, you can take your computer to a professional for help. A professional will be able to restore your operating system and get you back up and running as quickly as possible.
- What happens if I lose my recovery disk?
If you lose your recovery disk, you can still restore your operating system by using the recovery partition. However, you’ll need to make sure that you have a backup of your important files before you start the recovery process.
Additional Resources
- How to Create a Windows 7 Recovery Disk
- How to Create a Windows 10 Recovery Disk
- How to Restore Your Windows Operating System

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com. You can see some of my writings about technology, cellphone repair, and computer repair here.
When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.
Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.