You have no preferred wireless networks
You have no preferred wireless networks

Stumbling upon the “You have no preferred wireless networks” message in Windows can be a tad frustrating, especially when you’re sure you’ve connected to networks before. This problem is most common on Windows 10 or Windows 11. This guide is here to help you navigate this issue and get back online in no time.

Understanding the Message

Windows maintains a list of wireless networks you’ve previously connected to, known as preferred networks. When the system can’t detect any of these networks or if the list is empty, you might encounter this message. It’s essential to understand that this doesn’t necessarily mean there are no networks available, just none that you’ve previously connected to.

The “You have no preferred wireless network” error typically arises when a user tries to connect to a Wi-Fi network. This issue can be particularly frustrating as it prevents users from accessing the internet, and in some cases, even viewing available networks.

Common Scenarios

  1. Changing Router Password: One user reported the issue after their sibling changed the router’s password. Prior to this, their laptop would automatically connect to the Wi-Fi. However, after updating the password, the list of available networks disappeared, and the settings for Network and Internet would crash.
  2. Windows Reset/Refresh: Some users faced this problem after performing a Windows reset or refresh. They were met with an error message stating, “There was a problem when resetting your PC. No changes have been made.”
  3. Prioritizing Networks: For those who frequently switch between different networks, the default network might change, leading to this error.

Solutions and Workarounds

  1. Reconnect to the Network:
    • Click on the wireless icon in the notification area.
    • Select the desired wireless network.
    • Check the box for “Connect automatically” and then click “Connect.”
  2. Reset Winsock Settings:
    • Run CMD as an administrator.
    • Type “netsh winsock reset” and press Enter.
    • Restart your PC.
  3. Prioritize Wireless Networks (For Mac OS X):
    • Click on the Wi-Fi icon in the menu bar.
    • Select “Open Network Preferences.”
    • Click on the “Advanced” option.
    • Under the Wi-Fi tab, rearrange the list of preferred wireless networks. The topmost network has the highest priority.
  4. Router Channel Adjustment: If the issue persists, consider changing the channel of your wireless network. Channels 1, 6, or 11 are commonly recommended.
  5. Consult Manufacturer Support: If you’re using external devices like a USB network adapter, it’s a good idea to contact the manufacturer’s support for device-specific solutions.

Steps to Resolve the Issue

  1. Scan for Available Networks: Click on the network icon in the system tray. This should display a list of available networks. If you see networks you recognize, simply connect to one.
  2. Forget and Reconnect: If you’ve previously connected to a network but it’s not showing up, you might need to forget the network and reconnect. Go to Network Settings > Manage Known Networks, select the network, click “Forget”, and then reconnect.
  3. Update Network Drivers: Outdated or corrupted network drivers can cause connectivity issues. Head to Device Manager, right-click on your wireless adapter, and select “Update driver”.
  4. Network Troubleshooter: Windows has a built-in troubleshooter that can diagnose and fix common network issues. Access it by going to Settings > Update & Security > Troubleshoot > Internet Connections.
  5. Restart Your Router: Sometimes, the issue might be with the router itself. A simple restart can often resolve connectivity problems.

Pro Tips for Smooth Connectivity

  1. Regularly Update Windows: Ensure you’re running the latest version of Windows. Updates often come with fixes for known issues.
  2. Positioning Matters: Ensure your computer is within a good range of the router for optimal connectivity.
  3. Check for Physical Switches: Some laptops have physical switches or function keys to turn wireless capabilities on or off. Ensure it’s turned on.

Personal Experiences with Connectivity Issues I once faced this issue after a major Windows update. While initially perplexed, running the network troubleshooter quickly identified the problem and guided me through the steps to resolve it. It was a testament to the robustness of Windows’ built-in diagnostic tools.


Encountering the “You have no preferred wireless networks” message in Windows isn’t the end of the world. With the right steps and a bit of patience, you can easily navigate this hiccup and enjoy seamless connectivity once more.

The “You have no preferred wireless network” error can be a hurdle for many, but with the right steps, it’s solvable. Always ensure that your drivers are updated, and consider seeking expert help if the issue persists.


  1. What causes the “You have no preferred wireless network” error?
    • This error can arise due to various reasons, including changes in router settings, Windows updates, or conflicts with external devices.
  2. How can I prioritize my wireless networks on Windows?
    • Click on the wireless icon in the notification area, select the desired network, check “Connect automatically,” and then connect.
  3. Is it safe to reset Winsock settings?
  4. Why can’t I see my usual network even after forgetting and reconnecting?
    • It’s possible that there might be issues with the router’s broadcasting. Try restarting the router or checking its settings.
  5. Can third-party software cause this issue?
    • Yes, some third-party VPNs or firewall software can interfere with network connections. Consider disabling them temporarily to check.
  6. Is it advisable to use public networks frequently?
    • While public networks are convenient, they’re often less secure. Always ensure you’re connecting to trusted networks and avoid accessing sensitive information on public Wi-Fi.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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20 days ago

Please !!!!! If you try step #3 for stupid it sounds you need to find the way to connect to the internet ( like your phone Hotspot) and the do step #3 so it can actually update. A “fake”update message might appear if you try step #3 without internet.