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How To View Your Amazon Gift Card Balance

Amazon Website:1. Go to and sign in to your account.
2. Hover over “Your Account” in the top right corner and select “Gift Cards & Payment Methods.”
3. Under “Gift Cards,” you’ll see the balance of all Amazon gift cards linked to your account.
Amazon Mobile App:1. Open the Amazon app and tap on the menu icon (three horizontal lines) in the bottom right corner.
2. Scroll down and tap on “Account.”
3. Under “Payment Options,” tap on “Manage gift card balance.”
4. You’ll see the balance of all your Amazon gift cards at the top of the screen.
Alexa:1. If you have an Alexa device, you can simply say, “Alexa, what’s my gift card balance?”
*Requires your Alexa device to be linked to your Amazon account.
Gift Card Email:If you received the gift card via email, the balance is usually printed directly on the email.
*Not applicable for physical gift cards.

Additional Notes:

  • Some physical gift cards may not have their values printed on them. In this case, you can still view the value by going to Your Orders on the Amazon website.
  • The balance on your gift card page includes any promotional certificates added to your account.

Checking Your Amazon Gift Card Balance

Keeping track of your Amazon gift card balance is straightforward. Whether you prefer to navigate the Amazon website on your desktop or use the Amazon app on your phone, there are simple steps to quickly know your balance without redeeming it.

Using the Amazon Website

To check your Amazon gift card balance from a web browser on your PC:

  1. Go to Amazon’s website and log in to your account.
  2. Hover over Account & Lists from the menu and click on Your Account.
  3. Locate and click on Gift Cards which will reveal your current balance.

This process does not claim the gift card, it just shows the available amount.

Via the Amazon App

For checking the balance on the go, use the Amazon app on your phone:

  1. Open the app and log in.
  2. Tap on Menu (☰) and select Your Account.
  3. Scroll to find Gift Card Balance to view your available funds.

Again, this action will not redeem your gift card; it simply displays the remaining balance.

Understanding Gift Card Redemption

When dealing with Amazon gift cards, understanding how to check the balance without redeeming them is important. This ensures you can keep track of your card’s value before making any purchases.

Redeeming on the Website

To check the balance of your Amazon gift card on their website, you’ll first need to log in with your credentials. Once logged in, navigate to “Your Account.” Here, you will find the option to “Gift cards.” Selecting this, you should see an area to enter the claim code located on your card or digital receipt. By inputting this code, Amazon will display the balance without automatically redeeming the amount to your account.

Redeeming Through the App

Similarly, within the Amazon mobile app, checking a gift card balance follows a user-friendly process. After opening the app, make sure you’re logged in. Then, find and select the “Your Account” section. Within this area, you’ll want to tap on “Manage Gift Card Balance.” From there, you will have the option to enter your gift card’s claim code. After submission, the app will reveal your balance while keeping the funds unredeemed, ready for you to use when you decide.

Managing Your Existing Gift Card Balance

Maintaining control over your Amazon gift card balance is simple, allowing for a quick view of your funds, topping up your balance, or setting a schedule to reload funds automatically.

Viewing Balance Activity

They can view their gift card balance easily without redeeming the value of the card. By navigating to the gift card balance section in their account, users can check all balance activity. This includes viewing past transactions and understanding how their balance has been used over time.

Reloading Your Balance

If a user’s Amazon gift card balance runs low, they can manually reload it. Clicking the account icon then the payments section will lead them to the Reload Your Balance option where they can add funds.

Setting Up Auto-Reload

For uninterrupted shopping, users may set up Auto-Reload for their gift card balance. This can be scheduled to add funds automatically when the balance falls below a certain threshold or on a regular schedule of their choosing.

Assistance and Support

When managing an Amazon gift card, it’s essential to know how to check the balance without using it immediately. For personalized help and answers to specific questions, reaching out to customer service is the best approach.

Contacting Customer Service

If you face any confusion or issues while trying to view your Amazon gift card balance, getting in touch with customer service is a practical step. Amazon has a dedicated team ready to assist you with various inquiries related to gift cards. Here’s how you can reach out:

  • Online Help Pages: Visit Amazon’s help pages for self-guided support and FAQs that might address your concern.

  • Direct Contact: Connect with a customer service agent via phone or live chat for real-time support. They can inform you of the original balance of the gift card without redeeming it.

Remember to keep your gift card number at hand when you contact support. This will speed up the process, allowing the customer service team to assist you more efficiently.

Leveraging the Gift Card for Purchases

When you have an Amazon gift card, you unlock a convenient way to shop for millions of products without using a credit or debit card. They serve as a preloaded payment method for any purchase on Amazon.

Shopping with Your Gift Card

When shopping with your Amazon gift card, it’s a straightforward process. After finding the item you want to buy, proceed to checkout. Here’s where you select your gift card as the method of payment. If the gift card balance covers the cost, you’ll pay nothing more. For a purchase that exceeds the gift card’s value, you can simply pay the difference with another payment method.

Amazon upholds a high level of trust in transactions, so using gift cards for purchases is both secure and reliable. Remember, there’s no need to use the entire balance at once. Amazon keeps track of any remaining funds, which you can use for future orders. Using a gift card also means you don’t have to type in your card details, making your payment quick and secure.

Gift Card Terms and Conditions

Amazon Gift Cards come with a set of terms and conditions that users must follow. These cover the basics of what you can and can’t do with your gift cards.

Usage Limitations

Amazon imposes certain restrictions on how gift cards can be used. For starters, the gift card balance can’t be transferred to another account once redeemed. Additionally, they should not be used for any unauthorized advertising, marketing, sweepstakes, or other promotional purposes.

Expiration Information

A relief to many, gift cards do not expire. That means the balance associated with the gift card remains available indefinitely. There’s no pressure to use it right away, which gives users the flexibility to wait for the perfect purchase.

Frequently Asked Questions

Checking your Amazon gift card balance is simple and doesn’t require using the funds. Here’s how to get the information you need without spending a dime.

How can I determine the balance of an Amazon gift card based on its serial number?

To find out the balance using the serial number, locate the claim code on the back of the card or your receipt. Then, visit the ‘Your Account’ section on Amazon’s website and select ‘Gift Cards’ to view your balance.

Is there a way to inquire about my Amazon gift card balance using customer service?

Yes, you can contact Amazon’s customer service with your gift card number. Let them know you’d like to know the card’s value without redeeming it.

What are the steps to verify the balance of my Amazon gift card via phone?

Currently, Amazon does not offer a direct way to check your gift card balance over the phone. Your best bet is using their website or app.

Can I check my Amazon gift card balance online without applying it to my account?

Definitely. When you enter your claim code in the ‘Gift Card’ section of ‘Your Account’, you have the option to check the balance without applying it to your current balance.

What methods are available for identifying my Amazon credit card balance?

Your Amazon credit card balance is different from your gift card balance. You can check your credit card balance by logging into your account associated with the card or contacting the card issuer.

How do I find out the value on an Amazon gift card I received unexpectedly?

If you got an Amazon gift card unexpectedly without a clear value, use the gift card’s claim code to check the balance on Amazon’s site under ‘Your Account’ without redeeming it.

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