Unable to Verify This iPhone Has a Genuine Display
Unable to Verify This iPhone Has a Genuine Display

So you’ve either had your iPhone’s screen replaced, or you’ve encountered a curious message that reads, “Unable to Verify This iPhone Has a Genuine Apple Display.” This alert can be puzzling, especially if you’re unsure about the origins of your screen replacement.

When you encounter the message, “Unable to verify this iPhone has a genuine Apple display,” it’s a clear indication that your iPhone’s screen might not be an Apple branded product but the screen may still be just fine. This alert is commonly seen in refurbished iPhones, especially the iPhone 11 series and later models.

Let’s look into this notification, its implications, and what steps you can take next.

Understanding the Message

Apple introduced a feature that allows the iPhone to detect non-genuine displays. If your device has undergone a screen replacement that doesn’t use genuine Apple parts, you might encounter this notification.

The alert is not an error but rather an informative message. It appears on the lock screen for four days and remains in the iPhone’s settings for 15 days. After this period, you can still find the message in the “About” section of the settings menu.

Why Does Apple Introduce Such Notifications?

  1. Quality Control: Apple prides itself on offering quality products. By prompting users about non-genuine components, Apple aims to ensure that its users receive the intended quality and performance from their devices.
  2. Safety Concerns: Third-party or non-genuine components might not meet Apple’s safety and quality standards, potentially leading to issues like malfunctioning touch, incorrect color calibration, or even battery-related problems.
  3. User Awareness: This alert serves to inform users, especially those unaware that their iPhone might have been serviced with non-genuine parts.

The alert is Apple’s way of informing users that their iPhone’s display might not have been replaced by Apple or an Apple authorized service provider. These are the only entities that have access to genuine Apple display parts. If you’ve had your screen replaced elsewhere, there’s a high likelihood that the display isn’t genuine.

Implications of the Message

While the message itself doesn’t hinder the functionality of the iPhone, certain advanced features might be compromised. These include:

  1. Warranty: The use of non-genuine parts can void your Apple warranty. If your device is still under warranty, it’s crucial to consider this before opting for third-party repairs.
  2. Performance: Non-genuine screens might not offer the same display quality, touch responsiveness, or overall functionality as Apple’s official displays.
  3. Future Repairs: An iPhone with third-party components might face complications or even rejections for future repairs at official Apple service centers.
  4. True-Tone: A feature that adjusts the white balance of the display to match the light around you.
  5. Automatic Brightness Control: Adjusts the screen brightness based on the ambient light.

What Should You Do?

  1. Acknowledge and Continue: If you’re aware of the third-party repair and are comfortable with it, you can acknowledge the message and continue using your device. The alert is more of an informational warning rather than an indicator of immediate issues.
  2. Seek Genuine Replacement: If the message concerns you, or if you’re facing issues post the third-party screen replacement, consider getting your screen replaced with a genuine Apple display at an authorized service center.
  3. Check Warranty Status: Before making any decisions, verify if your iPhone is still under warranty. If it is, discuss your options with Apple support or at an Apple store.

If the replacement screen is of high quality, even if it’s not genuine, it should function similarly to an original Apple display. However, it’s essential to ensure that the screen replacement was done using quality aftermarket parts.

When opting for a screen repair or purchasing a refurbished iPhone, it’s crucial to research the service provider. Ensure they have a stellar reputation and use OEM (Original Equipment Manufacturer) parts that function as effectively as the original components.

The Importance of Genuine Apple Displays

Apple screens are meticulously designed and tested to meet the company’s stringent quality and performance standards. This encompasses features like Multi-Touch, high brightness, color accuracy, and more. Therefore, if you need to replace your iPhone’s display, it’s recommended to have it done by trained technicians using genuine Apple parts. This ensures optimal performance and longevity.


The “Unable to Verify This iPhone Has a Genuine Apple Display” message primarily serves to keep users informed about the authenticity of their device’s components. While non-genuine parts might work fine in many cases, they may not provide the optimum experience Apple intends for its users. Being aware and making informed decisions is key to ensuring the longevity and performance of your iPhone.

While the “Unable to verify this iPhone has a genuine Apple display” message might be unsettling for some, it’s merely an informative alert. As long as the replacement screen is of high quality, your iPhone should function seamlessly. However, for the best experience and to ensure the longevity of your device, always opt for genuine Apple parts and authorized service providers.

Frequently Asked Questions

  1. Does this message appear on all iPhone models?
    • This notification was introduced for iPhone 11 and newer models.
  2. Will a non-genuine display affect my iPhone’s software updates?
    • Typically, software updates are not hindered by non-genuine parts. However, there’s always a slight risk of compatibility issues.
  3. How can I avoid non-genuine parts during repairs?
    • Always opt for repairs through Apple’s official service centers or authorized third-party providers.
  4. Does the message affect the resale value of my iPhone?
    • Potential buyers might be deterred by the alert, possibly affecting the resale value. It’s advisable to be transparent about any third-party repairs when selling your device.
  5. Can the notification be removed or disabled?
    • The alert can’t be disabled and will reappear if the device is reset. Only replacing the screen with a genuine Apple display will permanently remove the notification.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com.  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.

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