Recovering data from your cell phone when it stops working and is unresponsive might be difficult. There are some actions you may do to try and recover your important data, though. The following instructions will help you recover data from a broken cell phone:
Check the problem: Determine the severity of the issue and whether a hardware or software issue is at play. Determine whether the phone is entirely unresponsive, freezes at a certain location, or emits error messages. You can choose the best course of action if you have a clear understanding of the problem.
Restart the Phone: In some circumstances, a quick restart can fix momentary issues. When your phone shuts off, press and hold the power button to turn it back on. This simple step in troubleshooting could get your phone working again.
Connect to a Computer: To connect your broken phone to a computer, use a USB cord. Make sure your computer has the device drivers loaded so it can detect your phone. If this happens, you may be able to access the phone’s data by having your computer identify the phone as an external storage device.
Backup Data: After your phone is connected to the computer, find your critical files by navigating to the device’s storage area. You can drag and drop the data you wish to retrieve onto your computer’s hard drive or copy it and paste it. This allows you to backup your data even if your phone is not working properly.
Use Data Recovery Software: If the computer is unable to recognize your broken phone, you can try using data recovery software made especially for mobile devices. Install a trustworthy data recovery program on your computer, then adhere to the on-screen directions to connect your phone. You might be able to retrieve data from your device using the software.
If the aforementioned measures are unsuccessful, it might be time to seek expert assistance. Speak to a qualified data recovery service provider or an approved service facility. They can provide you the highest odds of recovering your crucial files because they have the knowledge and equipment needed to recover data from broken devices.
If you are familiar with electronics and feel safe doing so, you might want to think about removing the storage from your broken phone. Typically, to do this, the phone must be opened, and the memory card or internal storage chip must be removed. To access the data on a computer, attach the storage device to a card reader or adapter that is compatible.
When removing the storage or doing other do-it-yourself projects, keep safety in mind. To prevent further harm, it is advisable to leave it to professionals if you are unsure.
Preventive Advice
Backup your cell phone data frequently to a remote location, like a computer, the cloud, or an external hard disk.
If available, enable automatic cloud backup services to make sure your data is synced and secured.
To reduce software-related problems, keep the operating system and apps on your phone up to date.
Use caution when using your mobile device to prevent physical harm that could cause issues.
It’s important to remember that data recovery success is not always possible, especially when there has been significant physical damage or serious software problems. To prevent any loss, it is imperative to periodically backup your data.

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com. You can see some of my writings about technology, cellphone repair, and computer repair here.
When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.
Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.