Laptop Cursor Not Working
Laptop Cursor Not Working

In the digital era, having a laptop cursor that’s not responding can be exceedingly frustrating, impacting productivity and causing delays. Whether it’s due to hardware faults or software issues, here’s how you can navigate this vexing situation and get your cursor back on track.

1. Inspect External Devices:

Disconnect all external devices like a USB mouse or any peripheral that might be interfering with the cursor and see if the problem resolves.

2. Perform a Hard Reset:

Power off the laptop, unplug it, remove the battery (if possible), and hold the power button for about 15 seconds. Then, reinsert the battery, plug it back in, and turn it on.

3. Update or Roll Back Drivers:

Go to the Device Manager, locate the mouse, and touchpad drivers. Try updating them to the latest version or rolling them back to a previous version if the issue started after a recent update.

4. Check Mouse Settings:

Navigate to the Control Panel and review the mouse settings. Ensure that the touchpad is enabled and configured correctly.

5. Boot in Safe Mode:

Restarting your laptop in safe mode can help identify if the issue is due to third-party software or drivers, as it loads only essential drivers.

6. Run Hardware Diagnostics:

Most laptops have built-in diagnostics tools to check for hardware issues. Refer to your laptop’s manual or the manufacturer’s website for instructions on running a hardware diagnostic.

7. Explore System Restore:

If the cursor stopped working after a recent change or update, performing a system restore to a point where the cursor was functioning correctly might resolve the issue.

8. Adjust Pointer Speed:

Sometimes, a slow-moving cursor might be perceived as not working. Adjusting the pointer speed through mouse settings might help in such cases.

9. Inspect for Hardware Damage:

Physical damage to the touchpad or internal components may cause the cursor to stop working. Inspect the touchpad for any visible damage or debris.

10. Seek Professional Help:

If none of the above solutions work, it’s recommended to consult with a professional technician or the laptop’s manufacturer for further assistance and potential repairs.


A non-functional laptop cursor can be a source of significant inconvenience. By methodically going through potential solutions like checking external devices, updating drivers, adjusting settings, and seeking professional advice, you can most likely overcome this frustrating obstacle. Remember, patience and methodical troubleshooting are key in resolving such issues without escalating the problem further.


  1. Can outdated drivers cause the laptop cursor to stop working?
    • Yes, outdated or corrupt drivers can lead to cursor issues. Keeping drivers up-to-date is crucial for avoiding such problems.
  2. Is it possible that a virus or malware is causing the cursor to not work?
    • While less common, malicious software can indeed interfere with system functions, including the cursor. Regular scans with reliable antivirus software are recommended.
  3. How can I navigate my laptop if the cursor is not working?
    • Utilizing keyboard shortcuts can help in navigating around while the cursor is non-functional. Refer to your laptop’s manual for a list of applicable shortcuts.
  4. Can a low battery cause cursor problems in wireless mice?
  5. Is a non-working cursor always a sign of hardware failure?
    • Not necessarily. While hardware faults can cause cursor issues, software conflicts, driver problems, or incorrect settings are often to blame.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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