Windows Error Code 0x80072f8f
Windows Error Code 0x80072f8f

The Media Creation Tool (MCT) is a handy utility provided by Microsoft, allowing users to download and create installation media for Windows. While it’s generally user-friendly, some users have encountered the error code “0x80072f8f 0x20000” during its operation. If you’re one of those facing this issue, you’re in the right place. In this guide, we’ll explore the reasons behind this error and provide actionable solutions to resolve it.

Understanding the Error

The error code “0x80072f8f 0x20000” typically indicates a problem related to secure communication between your computer and Microsoft’s servers. This can be due to various reasons, including incorrect system date and time, issues with SSL (Secure Socket Layer) certificates, or network-related problems.

The error code 0x80072F8F 0x20000 is commonly seen when users attempt to upgrade their Windows OS using the Media Creation Tool. The exact cause of this error isn’t officially documented by Microsoft, but there are several speculated reasons:

  1. Old TLS 1.0 Security Protocol: The Media Creation Tool might be trying to communicate with a server that no longer supports the outdated TLS 1.0 security protocol.
  2. Corrupted Cache or Temporary Files: During the download and installation process, cache and temporary files are created. If these files become corrupted, they might trigger the error.
  3. Third-Party App Conflicts: Some apps might interfere with the Media Creation Tool, leading to the error.
  4. Lack of Admin Privileges: The tool requires administrative rights to make system-level changes.
  5. Incompatible System Requirements: Your device must meet certain requirements to upgrade the OS.
  6. Essential Services Missing: Some essential services might be required for the tool to function correctly.
  7. Unstable Internet Connection: A stable internet connection is crucial for the upgrade process.

Common Causes and Solutions

  1. Incorrect System Date and Time
    • Potential Causes: Your computer’s date and time settings are incorrect.
    • Solution: Navigate to your system’s date and time settings and ensure they’re set correctly. If in doubt, set them to update automatically.
  2. SSL Certificate Issues
    • Potential Causes: The SSL certificate, responsible for secure communication, might be outdated or misconfigured.
    • Solution: Update your system’s root certificates. This can usually be done through Windows Update.
  3. Internet Connection Problems
    • Potential Causes: Issues with your internet connection or firewall settings.
    • Solution: Ensure you have a stable internet connection. If using a VPN, consider disconnecting it. Additionally, check your firewall settings to ensure the Media Creation Tool is allowed to communicate.
  4. Server Overload
    • Potential Causes: Microsoft’s servers are overloaded due to high demand.
    • Solution: Wait for a while and try using the Media Creation Tool later. Off-peak hours might offer better success rates.
  5. Outdated Media Creation Tool
    • Potential Causes: You’re using an outdated version of the tool.
    • Solution: Visit Microsoft’s official website and download the latest version of the Media Creation Tool.
  6. Seek Professional Help
    • If you’ve tried the above solutions and the error persists, consider seeking help from professionals or visiting Microsoft’s official forums for further assistance.

Resolving the Error:

While there’s no official fix from Microsoft, several workarounds have proven effective for many users:

  1. Run as Administrator: Ensure you’re running the Media Creation Tool with administrative rights.
  2. Enable TLS 1.1 and TLS 1.2: Update your computer’s TLS versions to be compatible with Microsoft’s servers.
  3. Check System Requirements: Ensure your system meets the requirements for the Windows version you’re trying to install.
  4. Restart Windows Services: Some essential Windows services might need a restart.
  5. Modify Windows Registry: There might be a need to allow OS upgrades from the registry. Always backup your registry before making changes.
  6. Clear the SoftwareDistribution Folder: This folder contains temporary files related to Windows updates. Clearing it might resolve the error.
  7. Perform a Clean Boot: This ensures no background apps interfere with the Media Creation Tool.
  8. Stable Internet Connection: Ensure your internet connection is stable throughout the upgrade process.
  9. Free Up Disk Space: Ensure there’s enough space on your C Drive for the upgrade files.


While the “0x80072f8f 0x20000” error can be a stumbling block, with the right approach, it’s entirely solvable. By understanding the potential causes and systematically applying the solutions, you can smoothly navigate the Media Creation Tool and get your Windows installation media ready. Remember, in the realm of technology, challenges are just opportunities in disguise. With persistence and the right resources, there’s no issue too big to tackle.


  1. Is the Media Creation Tool free to use?
    • Yes, Microsoft provides the Media Creation Tool for free to help users download and create Windows installation media.
  2. Can I use the Media Creation Tool for older versions of Windows?
  3. How much space do I need on my USB drive for the installation media?
    • It’s recommended to have at least an 8GB USB drive for the Windows 10 installation media.
  4. Can I use the Media Creation Tool on a Mac?
    • The tool is designed for Windows. If you need to create Windows installation media on a Mac, you’ll need to use different methods.
  5. How long does it take to create installation media using the tool?
    • The time varies based on your internet speed and system specifications. On average, it can take anywhere from 30 minutes to a couple of hours.
  6. What is the Media Creation Tool error 0x80072F8F 0x20000?
    • It’s an error users encounter when trying to upgrade their Windows OS using the Media Creation Tool.
  7. Is there an official fix from Microsoft for this error?
    • As of now, Microsoft hasn’t provided an official fix or explanation for this error.
  8. Can I continue using my computer if I encounter this error?
    • Yes, your computer will still function normally. However, you might not be able to upgrade your OS until the error is resolved.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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