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Minecraft Hero Image

Experiencing issues when trying to purchase a Minecraft Realms subscription can be frustrating. Here’s a breakdown of the common problems and solutions to get your private server up and running:

Troubleshooting Your Minecraft Realms Purchase

Payment Issues

  • Verify Payment Method: Double-check that your credit card or other payment method is up-to-date and has sufficient funds.
  • Account Restrictions: If you have a child account or specific limitations in place, ensure you have the necessary permissions to make purchases.

Technical Glitches

  • Restart Minecraft and Device: A simple restart can often clear temporary issues that might be preventing your purchase.
  • Internet Connection: A stable internet connection is essential. Try resetting your router or switching to a different network if possible.
  • Server Status: Occasionally, Mojang servers might be experiencing problems. Check the Mojang server status for any known issues.

Minecraft Account Problems

  • Correct Account: Make sure you are signed in to the correct Microsoft or Mojang account that you used to purchase Minecraft initially.
  • Multiplayer Settings: If you’re a minor, your parent or guardian may need to adjust your account settings to allow multiplayer games and club participation.

Table of Troubleshooting Tips

Payment IssuesEnsure valid payment method and sufficient funds, check account restrictions
Technical IssuesRestart Minecraft and device, check internet connection, check server status
Account IssuesSign in to the correct account, verify multiplayer settings

If none of the above solutions work, contact Mojang support for further assistance.

Understanding Minecraft Realms Purchase Process

When buying a subscription for Minecraft Realms, it’s key to recognize the steps for setup, know the different subscription options available, and understand the cost involved. Let’s walk through the specifics.

Overview of Minecraft Realails

Minecraft Realails is a subscription-based service that allows players to create their own private server. Players can enjoy a secure and persistent online world where they can build, play, and invite friends to join. There’s no need for server setup by the user; Minecraft manages all the technical details.

Steps to Purchase a Realail

  1. In Minecraft, click on ‘Play.’
  2. Choose ‘Create New World’ or select an existing one.
  3. Select ‘Create on Realails’ and decide if you want a server for you and 2 players, or for a group of 10.
  4. Follow the on-screen instructions to complete your purchase.

Subscription Types and Pricing

Realail for You and a Friend (2 Players)

  • Monthly Price: $3.99
  • Recurring: Yes, cancel anytime.

Realail for a Group (10 Players)

  • Monthly Price: $7.99
  • Recurring: Yes, cancel anytime.

Both types often come with a free trial period during which you can test the service. After the trial, the subscription fee applies, and it will continue until you choose to cancel. Pricing can vary based on your country and applicable taxes.

Troubleshooting Common Purchase Issues

When buying a subscription for Minecraft Realms, gamers occasionally hit snags that stop them from diving into their own private servers. This section unravels some typical hitches they might encounter and lays out practical solutions.

Payment Failure and Solutions

Issue: Gamers sometimes find that their payment won’t go through when trying to buy a subscription.


  • Double-check that the card information is current and entered correctly.
  • Make sure sufficient funds are available.
  • Verify the purchase isn’t blocked by bank or payment service settings.
  • Contact customer support if problems persist.

Realms Access Post-Purchase

Issue: After successful payment, players might not immediately see the option to access their private servers.


  • Ensure the game is updated to the latest version.
  • Log out of all devices and sign in again to refresh account status.
  • Check server status for any wider issues affecting access.
  • If issues are unresolved, reach out to official support channels or the community for assistance.

Handling Unexpected Charges

Issue: Sometimes players notice charges they didn’t anticipate related to their subscription.


  • Review the terms of the subscription to understand the billing cycle.
  • If a charge seems incorrect, collect any relevant details (date, amount, transaction ID).
  • Get in touch with customer support to clarify charges and request adjustments if needed.

By addressing these common issues with clear actions, players can solve most problems they face with their Minecraft Realities purchases and enjoy uninterrupted gameplay.

Optimizing Multiplayer Experience

When diving into the shared worlds of Minecraft’s multiplayer, the joy comes from playing with others. This section shows how to invite friends to your private servers and highlights special features available in the Bedrock Edition.

Inviting Friends to Your Realm

To get your friends into the game, you need to send them an invite. Here’s what to do:

  1. Navigate to the Minecraft main menu, then click on ‘Play’.
  2. Select your server and click ‘Edit’.
  3. Go to ‘Members’ and choose ‘Invite’.

Make sure your friends are added to your Xbox friend list, as Minecraft leverages this for invitations.

Bedrock Edition Realms Features

The Bedrock Edition of Minecraft offers some exclusive perks:

  • It allows for cross-platform play, meaning friends on consoles, mobiles, or PCs can join the same server.
  • Two subscription options: a two-player server or a server that supports up to ten players.

By sticking to these steps and features, you can assure a smooth and enjoyable multiplayer experience in Minecraft.

Frequently Asked Questions

Having troubles with Minecraft Realms can be frustrating. This FAQ section aims to guide you through common issues and questions you might have about your subscription.

How can I resolve purchase errors when buying a Minecraft Realms subscription?

If you’re hitting a snag while buying a subscription, ensure your account settings allow purchases. For those who might have had a child account, confirming that you have the proper permissions in place is crucial. Sometimes, outdated billing information or network glitches can cause errors, so check these aspects too.

What are the steps to cancel a Minecraft Realms subscription?

To cancel a subscription, navigate to the settings section of your Minecraft account. Look for the subscription details and there should be an option to cancel. Follow the prompts to complete the cancellation process. Remember that if you cancel, you will still have access until the end of the current billing period.

Is there a way to retrieve a Minecraft Realms world that is not found?

In cases where your world seems to have vanished, first try restarting the game and your device. If that doesn’t work, checking the game’s support resources can be helpful. There may also be options to restore previous versions of your world through backups if available.

How do I contact support for Minecraft Realms issues?

For assistance with Minecraft Realms, reach out to Mojang support. Their support center is equipped to handle account, game, or subscription-related issues. You can start a support ticket on their website to get personalized help.

What should I do if my Minecraft Realms are not working on Bedrock?

When experiencing issues with the Bedrock version, make sure your app is updated to the latest version. Also, check your internet connection to ensure it’s stable and strong enough for online gaming. If problems persist, reaching out to support is a smart move.

Are there any current outages affecting Minecraft Realms?

To check for outages, visit the official Minecraft website or check Mojang’s Twitter feed for real-time updates. Online forums and community discussions can also be informative for recent service disruptions shared by other players.

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