Macbook Air 2020 Keyboard Replacement
Macbook Air 2020 Keyboard Replacement

Apple’s MacBook Air 2020, renowned for its sleek design and impressive performance, isn’t immune to keyboard issues. From external factors like liquid spills, drop damage, or physical damage to the keys to internal component issues like a cable slipping out or the keyboard going bad – you’ll see Macbooks have problems with the keyboard that need to be addressed. Among the issues users encounter the most is the keyboard not responding when you try to type on it. If you find yourself in this predicament, don’t panic! Let’s explore the potential causes and solutions.

Potential Causes of the Issue

Before diving into the solutions, understanding the potential reasons behind a non-responsive keyboard can be helpful:

Software Glitches Occasionally, the macOS or specific apps might have bugs or conflicts causing the keyboard to freeze or become unresponsive.

Hardware Problems Spills, dust, or physical damage can interfere with the keyboard’s functionality.

System Overloads Sometimes, running numerous applications or processes can strain the system, causing temporary unresponsiveness.

Accessory Conflicts External devices or accessories can conflict with the built-in keyboard, causing it to malfunction.

Troubleshooting Steps and Solutions

If your MacBook Air 2020’s keyboard isn’t working, consider the following steps:

Restart Your MacBook Often, a simple reboot can resolve minor software glitches or conflicts.

Check for macOS Updates Ensure your macOS is up-to-date, as Apple frequently releases patches to fix known issues.

Clean the Keyboard Dust and debris can hinder key responsiveness. Gently clean the keyboard using compressed air.

Reset the System Management Controller (SMC) SMC is responsible for many low-level functions on Intel-based Macs. Resetting it can resolve hardware-related issues:

  1. Shut down your MacBook Air.
  2. Press and hold the Shift + Control + Option + Power buttons simultaneously for 10 seconds.
  3. Release the keys and power on your MacBook.

Reset the NVRAM or PRAM NVRAM and PRAM store certain settings. Resetting them can help with keyboard issues:

  1. Shut down your MacBook Air.
  2. As you power it on, simultaneously hold down Option + Command + P + R for 20 seconds.

Inspect External Accessories Disconnect all external devices and check if the keyboard responds. Sometimes, peripherals can cause conflicts.

Safe Mode Boot your MacBook Air in Safe Mode to check if any apps are causing the problem. Safe Mode will only load essential software, which can help identify issues:

  1. Restart your MacBook.
  2. Immediately hold down the Shift key until the login screen appears.
  3. Check the keyboard functionality in this mode.

Contact Apple Support If all else fails, it’s advisable to contact Apple Support or visit an Apple Store. They can offer a professional diagnosis and solution.


A non-responsive keyboard on a MacBook Air 2020 can be concerning, but it’s essential to remember that both software and hardware solutions are available. By systematically working through potential causes and solutions, most users can quickly regain full functionality. If the problem persists, seeking expert advice from Apple professionals is always a safe bet.


  1. Is the MacBook Air 2020 keyboard prone to issues? While the MacBook Air 2020’s Magic Keyboard is generally reliable, like all tech products, it can occasionally experience issues.
  2. Does Apple’s warranty cover keyboard malfunctions? If the problem is due to a manufacturing defect and the device is under warranty, Apple typically covers repairs. However, accidental damage like spills isn’t usually covered.
  3. Can I use an external keyboard if my MacBook’s keyboard fails? Yes, you can connect an external keyboard via USB or Bluetooth as a temporary solution.
  4. How can I avoid potential keyboard problems? Regularly cleaning the keyboard, avoiding spills, and ensuring timely software updates can help prevent issues.
  5. Are MacBook Air 2020 keyboard issues common? While some users report issues, it’s not universally common. Most users find the 2020 model’s keyboard to be an improvement over previous generations.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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