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Have you ever marveled at the sleek design and incredible display of the iPad Pro 12.9″? Apple’s flagship tablet is known for its impeccable performance, vivid display, and overall user experience. It’s not just a tablet; it’s a statement of sophistication and advanced tech.

– Importance of a Healthy Screen

But what happens when the crown jewel of this device, its screen, gets cracked? The beauty dims, and functionality might dwindle. A healthy screen isn’t just for aesthetics; it’s crucial for optimal device performance.

Recognizing Screen Damage

iPad Pro 12.9" Gen 5 Cracked Screen
iPad Pro 12.9″ Gen 5 Cracked Screen

– Types of Cracks

There are the spiderweb cracks that branch out like a broken piece of glass, then the single line cracks, and the dreaded shattered screen. Which one did your iPad Pro suffer?

– How Damage Affects Device Performance

Beyond the obvious visual impairment, a cracked screen might make your iPad less responsive or even expose the underlying tech to harmful elements like dust or moisture. Ever tried swiping through a cracked screen? It’s like trying to drive with a broken windshield; you miss a lot on the road!

AppleCare+ Procedure

If you have AppleCare+ the method for replacing the screen on your cracked iPad Pro becomes a lot easier and a lot less costly. In fact it may cost you nothing at all. If you take your iPad into an Apple Store location and you have AppleCare+ they will replace it for no charge (up to 2 times). This usually happens in-store while you wait. In most cases Apple is going to swap out your device for a refurbished unit and send you on your way.

If you take it into an Apple Authorized Service center (such as BestBuy) they will process the iPad for you but it will involve them shipping it out and receiving it back in. That process takes up to 3 weeks.

Most people would rather go to an Apple Store to get their iPad back the same day but the option is there. What happens if you don’t have AppleCare+?

DIY vs. Professional Screen Replacement

– DIY Risks

Venturing into a DIY screen replacement? It’s like deciding to cook a gourmet meal without a recipe. Sure, there are online tutorials, but without the right tools and expertise, you risk damaging your device even more.

– Benefits of Professional Repair

But here’s a comforting thought: imagine handing over your damaged iPad to an iPad Repair expert like GadgetMates, someone who knows the intricacies of Apple products, and getting it back as good as new. That’s the benefit of professional screen replacement.

Steps to Replace Cracked Screen DIY

– Necessary Tools

Thinking of going the DIY route? Arm yourself with the right tools. From specialized screwdrivers to suction cups and plastic spudgers, the list is long and very specific.

– Step by Step Process

  1. Turn off the device.
  2. Remove the screen carefully using a heat gun and suction cups.
  3. Detach the connectors.
  4. Place the new screen and reattach connectors.
  5. Test functionality before sealing.
  6. Seal the screen back onto the frame.

Finding the Right Professional

– Factors to Consider

Not all repair shops are created equal. Check reviews, ask about the quality of replacement parts, and inquire about warranties. Remember, cheaper isn’t always better.

– Recommendations

Visit Apple’s official service providers or trusted local shops with experienced technicians. Think of it like visiting a doctor; you wouldn’t trust just anyone with your health, would you?

Cost Implications

– Cost Comparison: DIY vs. Professional

While DIY might seem cost-effective initially, consider potential errors and additional damage. Professionals, though pricier, offer peace of mind and often, warranties.

– Warranty Concerns

Did you know DIY repairs might void your device’s warranty? It’s like washing a delicate fabric at high temperatures; you risk shrinking it beyond repair!


Cracked screen on your iPad Pro 12.9″? The journey to restoration can be a DIY adventure or a trust-fall into the hands of professionals. Weigh the risks, costs, and benefits. After all, isn’t your device worth the best care?

Frequently Asked Questions (FAQs)

  1. Can I use my iPad with a cracked screen?
    • While you can, it’s risky as you expose the internals to potential damage.
  2. How long does a professional screen replacement take?
    • Typically, a few hours to a day, depending on the service provider.
  3. Will a screen replacement erase my data?
    • No, but it’s always good to back up your data before any repairs.
  4. Is the replacement screen as good as the original?
    • If you opt for an Apple Original part, yes. It will be just like the original.
  5. Can I replace just the glass and not the entire screen?
    • It’s tricky as the glass is fused to the display. Professionals usually replace the entire unit.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com.  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.

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