IMEI Not Showing
IMEI Not Showing

The International Mobile Equipment Identity (IMEI) is a unique identifier for every mobile device. It plays a vital role in ensuring device security, tracking, and network registration. However, sometimes users may find that their device’s IMEI isn’t displaying or appears as “null.” Let’s delve into the reasons behind this and how to potentially rectify it.

Understanding the Importance of IMEI

Before diving into solutions, it’s essential to recognize the significance of the IMEI. It’s not just a string of numbers; it’s a passport for your device to access networks and offers an added layer of security against theft.

Potential Causes of the Disappearing IMEI

1. Firmware or Software Updates

Occasionally, software updates can lead to IMEI discrepancies.

2. Rooting or Modifying the Device

Tweaking the device’s default settings or software can occasionally erase or corrupt IMEI information.

3. Hardware Faults

If the device has undergone physical damage, especially to its motherboard, the IMEI can get affected.

Steps to Retrieve the Missing IMEI

1. Basic Reboot

The classic “turn it off and on again” can occasionally work wonders:

  • Restart your device and check if the IMEI reappears.

2. Reset to Factory Settings

Consider this only if other methods fail, as it will erase all data:

  • Back up all crucial data.
  • Navigate to your device’s settings and perform a factory reset.
  • Once the device restarts, check the IMEI.

3. Restore from Backup

If you’ve backed up your device (especially before any modifications):

  • Restore the device using the backup, which might contain the original IMEI information.

4. Use Terminal Commands (Advanced)

For those familiar with using terminal commands:

  • Certain command lines can restore the IMEI on rooted devices. However, proceed with caution, and only if you’re confident in your technical skills.

5. Professional Assistance

If the IMEI remains elusive:

  • Consider seeking help from the device’s manufacturer or a trusted technician. They can provide specialized solutions or offer a replacement if the device is still under warranty.


A missing IMEI can disrupt your device’s functionality and limit its ability to connect to networks. By understanding the potential causes and systematically exploring solutions, you can work towards restoring this crucial identifier. Whether it’s a simple restart, a factory reset, or seeking professional aid, remember to proceed with caution, ensuring your device’s safety and data integrity.

Frequently Asked Questions (FAQs)

  1. Why is the IMEI so vital for mobile devices?
    • The IMEI is essential for network registration, device tracking, and theft prevention. It’s a unique identifier that helps service providers and security agencies track and manage mobile devices.
  2. Can I use my device without an IMEI?
    • While the device might function, it may not be able to connect to cellular networks, making calls and data usage impossible.
  3. Is it illegal to change the IMEI?
    • Yes, in many countries, it’s illegal to tamper with or change the device’s IMEI due to security and tracking implications.
  4. Can software applications retrieve a lost IMEI?
    • Certain specialized apps claim to restore IMEI, but their effectiveness varies, and there’s potential for further issues.
  5. Is a missing IMEI covered under warranty?
    • If the IMEI issue arose without any unauthorized modifications or evident physical damage, the device’s warranty might cover repairs or replacements.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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