HP Battery Not Charging When Plugged In
HP Battery Not Charging When Plugged In

The digital age has brought with it a plethora of conveniences, but like all things, it comes with its set of problems. One such issue that many HP laptop users often encounter is their battery not charging even when it’s plugged in. Imagine being in the middle of an important task, and you notice that dreaded “plugged in, not charging” message. Frustrating, right? Let’s dive deep into this issue, understand its causes, and explore potential solutions.

Understanding the Problem

1. Basic Checks First

Before you dive into complex troubleshooting steps, start with the basics. It might sound trivial, but sometimes the solution is as simple as ensuring that:

  • The power connections are secure.
  • The adaptor is in good working condition.
  • The cable isn’t damaged or frayed.
  • The power outlet you’re using is functional.

2. Battery Driver Conflicts

In the world of computers, drivers act like translators between the hardware and the software. Sometimes, the battery drivers might get corrupted or outdated, leading to charging issues. Here’s what you can do:

  • Navigate to the device manager in Windows.
  • Locate the ACPI compliant battery driver.
  • Try updating, disabling, or even uninstalling and then reinstalling this driver.

3. BIOS – The Unsung Hero

The BIOS (Basic Input/Output System) is the first software that runs when you start your laptop. An outdated BIOS can sometimes be the culprit behind charging issues. Consider updating your BIOS, but ensure you follow the manufacturer’s guidelines to a tee. A wrong step here can lead to more significant problems.

4. Hard Reset – The Magic Trick

This might sound like a magic trick, but it works for many. Here’s how you can hard reset your battery:

  • Turn off your laptop.
  • Disconnect the charger and remove the battery (if removable).
  • Hold the power button for about 30 seconds to a minute.
  • Reconnect everything and turn the laptop on.

5. The Internal Culprit – Defective Charging Circuit

For some, especially users of certain HP Pavilion series laptops, the problem might be a bit more internal. A defective charging circuit component on the motherboard might be the villain. In such cases, a motherboard replacement might be the only solution, which can be a bit heavy on the pocket.

Expert Insights and Shared Experiences

Various platforms like Quora and Microsoft Community forums are filled with users sharing their experiences and solutions. One user on Quora highlighted a prevalent issue in the Pavilion series due to a defective charging circuit component. Another user on the Microsoft forum emphasized the importance of generating a battery report to diagnose the problem better.


The “plugged in, not charging” conundrum is indeed a headache for many HP laptop users. However, with the right approach, solutions are within reach. Whether it’s a simple power connection check or a more complex motherboard issue, it’s crucial to diagnose the problem correctly. Remember, every problem has a solution; it’s just a matter of finding the right one.


  1. What causes the “plugged in, not charging” issue in HP laptops?
    • Causes can range from simple power connection issues to complex motherboard defects.
  2. How can I update my battery drivers?
    • Navigate to the device manager in Windows, locate the ACPI compliant battery driver, and choose the update option.
  3. Is updating the BIOS risky?
    • While updating the BIOS can solve many issues, it’s essential to follow the manufacturer’s guidelines to avoid potential problems.
  4. What is the significance of a hard reset?
    • A hard reset can help in recalibrating the battery and resolving charging issues.
  5. Are certain HP laptop models more prone to this issue?
    • Some users have reported the Pavilion series to have a prevalent charging circuit component issue.
  6. Can a faulty charger cause this issue?
    • Yes, sometimes the problem lies in the charger itself. It’s always a good idea to test with a different charger if possible.
  7. How do I know if my motherboard is defective?
    • If all other solutions fail, and especially if you have certain HP models known for this issue, a defective motherboard might be the cause. Consulting with an expert or service center is recommended.
  8. Can software updates cause battery issues?
    • While rare, certain software updates might conflict with existing drivers, leading to battery issues.
  9. Is it advisable to use third-party chargers?
    • Always use chargers recommended by the manufacturer. Third-party chargers might not be compatible and can lead to issues.
  10. How often should I update my drivers and BIOS?
    • It’s a good practice to check for updates regularly, at least once every few months.

Remember, while technology aims to make our lives easier, it’s not devoid of issues. But with a little patience and the right approach, solutions are always within reach. Happy computing!

Eric Chan

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com.  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.

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