Chromebook Won't Turn On
Chromebook Won't Turn On

Chromebooks are efficient and user-friendly, but encountering a situation where your Chromebook won’t turn on can be frustrating. This guide offers multiple troubleshooting steps to address the issue, ensuring you can get back to using your device swiftly.

Step 1: Check the Power Cable and Battery Initially, ensure the power cable is plugged in securely and try a different power outlet if necessary. If the Chromebook is not plugged in, the battery might be low. Charge the device for a few minutes before trying to turn it on again. It’s crucial to ensure your Chromebook is charging correctly, as a completely drained battery will prevent the device from turning on​​​​.

Step 2: Perform a Hard Reset A hard reset can solve issues caused by software glitches. Hold the power button for 10 seconds, close the lid for 3 seconds, then reopen it. This process may resolve the problem if your Chromebook is frozen or not responding​​.

Step 3: Unplug External Devices Disconnect any external devices and accessories, as these can sometimes cause issues with the Chromebook turning on​​.

Step 4: Use the Chromebook Recovery Utility If the standard fixes don’t work, consider using the Chromebook Recovery Utility. Prepare a USB flash drive with at least 8GB of space and use the utility to create a recovery drive for your Chromebook model​​.

Step 5: Check for Common Causes Common reasons why a Chromebook won’t turn on include issues with external devices, brightness settings, a discharged or faulty battery, software glitches, or overheating components. These problems can often be solved quickly and easily, though some might require more serious measures​​.

Step 6: Powerwash Your Chromebook If none of the above steps work, you might need to powerwash your Chromebook. This process restores the device to its factory settings but should be considered a last resort as it erases all local data.

Conclusion If your Chromebook still won’t turn on after following these steps, it may be necessary to seek professional repair. A qualified technician can diagnose and resolve more complex issues.


  • Why won’t my Chromebook turn on? Common reasons include low battery, a stuck power button, software corruption, or the device being frozen.
  • Can a hard reset fix the problem? Often, a hard reset can resolve issues related to software glitches or a frozen device.
  • What if these steps don’t work? If these methods don’t resolve the issue, it’s advisable to consult a professional for repair or consider using the Chromebook Recovery Utility.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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