Samsung Screen Not Turning On
Samsung Screen Not Turning On

Samsung Phone – Screen Is Not Working

When the screen of your Samsung phone stops working, it can be a major inconvenience. Understanding the common causes and solutions is crucial. Here’s an updated guide on how to tackle this issue:

Common Causes of a Non-Working Phone Screen:

  1. Physical Damage: A cracked or broken screen can lead to display issues.
  2. Liquid Damage: Exposure to liquid can impair screen functionality.
  3. Software Problems: Glitches in the software can freeze or black out the screen.
  4. Hardware Problems: Issues with internal components, like a faulty display or connectors, can cause screen problems.

Step-by-Step Solutions:

  1. Basic Troubleshooting:
    • Restarting Your Phone: Hold the power button to access the power menu, then tap ‘Restart’​​.
    • Force Restart: Simultaneously press and hold the Volume Down and Power buttons for 10–20 seconds until the Samsung logo appears. This won’t affect your data but can resolve many issues​​.
  2. Safe Mode:
    • Boot your phone in Safe Mode to diagnose issues caused by third-party apps or software glitches. Turn off the device, then power it on. As the Samsung logo appears, press and hold the Volume Down key until Safe Mode is displayed​​​​.
  3. Addressing Liquid Damage:
    • If your phone got wet, turn it off immediately. Dry it out by placing it in a bag of uncooked rice overnight. The rice will absorb the moisture, possibly restoring screen functionality​​.
  4. Factory Reset:
    • As a last resort, reset your phone to factory settings. Go to Settings > General > Reset, then tap ‘Erase All Content and Settings’. Remember, this will erase all data on your phone, so back up important files first​​.
  5. Professional Repair:
    • If these steps don’t resolve the issue, it’s advisable to take your phone to a repair shop, especially if the problem is due to physical or significant liquid damage.


Different issues require different solutions when it comes to a non-working screen on your Samsung phone. From restarting in various modes to a factory reset, these steps can help revive your phone’s screen. For severe cases, professional repair is recommended.


  1. What to do if the screen is cracked?
    • A cracked screen typically needs professional repair or replacement.
  2. How to manage liquid exposure?
    • Immediately turn off the phone and dry it thoroughly, preferably with uncooked rice.
  3. What if the screen is black or unresponsive?
    • Try force restarting or booting in Safe Mode. If these don’t work, consider a factory reset or professional repair.
  4. What about screen flickering?
    • Screen flickering can often be resolved by restarting the phone or, in persistent cases, performing a factory reset.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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