Airpods Max Broken
Airpods Max Broken

Fixing Apple headphones when you can’t hear anything involves a few troubleshooting steps that cater to both hardware and software issues. Here’s a comprehensive approach:

  1. Soft Reset: Restarting your iPhone can resolve software glitches. Press one of the volume buttons and the side button until you see the power off slider, then restart your phone​​.
  2. Update iOS: Sometimes, sound issues are related to outdated software. Check for iOS updates in the ‘Settings’ under ‘General’ and ‘Software Updates’, and install any available updates​​.
  3. Headphone Mode Issue: If your iPhone is stuck in headphone mode, inserting and removing an earbud from the headphone jack a few times might resolve the issue. This is common with non-Apple headphones​​.
  4. Clean the Headphone Jack: Dust and debris in the headphone jack can cause sound issues. Use a vacuum cleaner hose or a microfiber lint-free cloth to clean the jack​​.
  5. Try Different Headphones: To determine if the issue is with your headphones or the device, try using a different pair of headphones. If the new pair works, the problem lies with your original headphones​​.

In summary, addressing no sound in Apple headphones involves checking both hardware (like the headphone jack) and software (like iOS updates). If these steps don’t resolve the issue, consulting Apple support or visiting an Apple store may be necessary for further diagnosis and repair.

Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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