iPhone Is Disabled
iPhone Is Disabled

iPhone Disabled Connect To iTunes Error Solutions

If your iPhone shows the message “iPhone is Disabled. Connect to iTunes,” it typically means you’ve entered the wrong passcode too many times or encountered a problem during an update or restore. While this may seem alarming, there are effective ways to resolve this issue.

Resolving the ‘iPhone is Disabled‘ Issue

  1. Reset Using iTunes/Finder:
    • Connect your disabled iPhone to a computer using a lightning cable.
    • For iPhone 8 and newer: Press and quickly release the volume up button, then the volume down button, and finally, press and hold the power button until you enter recovery mode.
    • For iPhone 7 and older: Press and hold the power and home buttons (or volume down button for iPhone 7) simultaneously until you enter recovery mode.
    • On your computer, open iTunes (for Windows or older Macs) or Finder (for newer Macs).
    • Select your iPhone and choose “Restore iPhone.” This will erase your iPhone and install the latest iOS version​​.
  2. Reset Using Find My iPhone:
    • If Find My iPhone is enabled, you can use another iOS device or the iCloud website to remotely erase your device.
    • Open Find My iPhone, select your device, and choose “Erase This Device.”
    • Follow the on-screen instructions to start the erase process. This method also requires the device to be connected to the internet​​.
  3. Recover Data from Backup:
    • After resetting your iPhone, you can restore your data from a backup if you have one.
    • For iCloud backups, go through the setup process and select “Restore from iCloud Backup” on the Apps & Data screen.
    • For backups on Finder/iTunes, connect your iPhone to your computer, select “Restore from this backup” on the welcome screen, and choose your most recent backup​​.

Things to Keep in Mind

  • Both resetting methods will erase all data on your iPhone, so it’s crucial to have a backup.
  • After restoring your iPhone, you’ll need to set it up as new or restore it from a backup if available.
  • If these methods don’t work, you may need to seek assistance from an Apple Store or an authorized service provider.

Prevention Tips

  • To prevent future incidents, ensure you remember your passcode and consider using simpler or biometric options (like Touch ID or Face ID) if you have trouble remembering complex passcodes.
  • Regular backups (either through iCloud or your computer) are essential to avoid data loss in such scenarios.


The “iPhone is Disabled. Connect to iTunes” message is a common issue often caused by repeated incorrect passcode attempts. You can resolve it by resetting your iPhone using iTunes/Finder or the Find My iPhone feature. Remember, resetting your iPhone will erase all of its data, so it’s important to back up your iPhone regularly.


  1. What causes the ‘iPhone is Disabled’ message?
    • This message appears after multiple incorrect passcode attempts or issues during an update or restore.
  2. How do I reset my disabled iPhone?
    • Connect your iPhone to a computer and use iTunes or Finder to reset it, or use Find My iPhone to remotely erase your device​​.
  3. Will resetting my iPhone erase all my data?
    • Yes, resetting your iPhone will erase all its data. It’s crucial to have a backup for data recovery​​.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at GadgetMates.com.  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at ericchan@gadgetmates.com if you want to see a topic discussed or have a correction on something I’ve written.

Similar Posts

0 0 votes
Article Rating
Notify of

Inline Feedbacks
View all comments