Acer Chromebook Screen Issues
Acer Chromebook Screen Issues

Acer Chromebooks, known for their sleek designs and efficient operating systems, are a staple for many. However, a malfunctioning screen can significantly hamper user experience. In this guide, we’ll walk you through practical solutions to bring your Acer Chromebook’s screen back to life.

1. Assess the Damage:

Identify whether the screen issue is due to physical damage, such as cracks or breakage, or if it’s a software-related glitch like freezing or flickering.

2. Reboot Your Chromebook:

A simple restart can resolve many minor glitches and is usually the first step in troubleshooting any electronic device problem.

3. Hard Reset:

If a regular reboot doesn’t work, perform a hard reset by holding the power button for 7 seconds, which can resolve deeper issues in the system.

4. Update the Operating System:

Outdated software can lead to screen problems. Ensure your Chromebook’s operating system is updated to the latest version available.

5. Check Screen Resolution:

Incorrect screen resolution can distort display. Navigate to ‘Settings’ > ‘Display’ and select the recommended screen resolution.

6. Enter Safe Mode:

Boot your Chromebook in safe mode to run a diagnostic check and identify if any apps or extensions are causing the screen issues.

7. Examine External Displays:

Connect your Chromebook to an external monitor. If the external display works fine, the issue likely lies with your Chromebook’s screen hardware.

8. Reset to Factory Settings:

Performing a Powerwash or factory reset can resolve any software conflicts but ensure you back up your data as this process will erase all information on the device.

9. Seek Professional Assistance:

If the issue persists, it may be time to consult with a professional repair service to assess any potential hardware faults or damages.


A malfunctioning Acer Chromebook screen can be a roadblock, but with careful assessment and the right solutions, it is possible to restore functionality. While software-related issues can often be resolved with troubleshooting, persistent or hardware-related problems might require professional intervention. Regular maintenance and updates can also help in avoiding such inconveniences, ensuring a smoother user experience.


  1. Can screen issues be caused by battery problems in Acer Chromebooks?
    • While it’s uncommon, severe battery issues can potentially lead to screen problems due to inadequate power supply or overheating.
  2. How long does it typically take to repair a Chromebook screen?
    • The duration depends on the nature of the issue and availability of replacement parts, but most professional repairs can be completed within a few hours to a few days.
  3. Will a factory reset affect the Chrome OS version on my Acer Chromebook?
    • No, a factory reset or Powerwash will not downgrade your Chrome OS. It will, however, remove all user data and settings.
  4. Can I use my Acer Chromebook while it is connected to an external display?
    • Yes, connecting to an external display can be a temporary workaround to continue using your Chromebook while dealing with screen issues.
  5. Is it possible to prevent screen issues with regular software updates?
    • Regular software updates can prevent many display issues related to software glitches, bugs, or incompatibilities, but they can’t prevent physical damage to the screen.
Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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