Acer Chromebook charger problems
Acer Chromebook charger problems

Experiencing issues with your Acer Chromebook charger not working can be a source of frustration. However, with a few troubleshooting steps, you can often identify and resolve the problem. This comprehensive guide will walk you through the process of diagnosing and fixing common charger issues for your Acer Chromebook.

Checking the Battery Level

First, ensure that your Chromebook’s battery isn’t the issue. Connect your Chromebook to the charger and wait at least 15 minutes. Then, check if the charging indicator light is on, signaling that the device is charging.

Resetting the Battery

Some Acer Chromebooks come with a pinhole reset button. You can use this to reset the battery if your device isn’t charging properly.

Power Cycling Your Chromebook

Power cycling can resolve many temporary glitches. Turn off your device and unplug the charger, then wait a few minutes before turning it back on and plugging in the charger.

Other Troubleshooting Steps

Charging in Recovery Mode

If your Chromebook’s battery isn’t charging beyond a certain point, try charging it in Recovery Mode. This involves turning off your Chromebook and booting it up in a special recovery state.

Trying a Different Charger

If the issue persists, try using a different charger that is compatible with your Chromebook model. This can help determine if the problem is with the charger itself.

Inspecting the Charger and Port

Visually inspect the charger and charging port for any signs of damage or debris that might be causing a poor connection. Gently clean the charging port if necessary.

Checking for Software Issues

Sometimes, software issues can interfere with charging. Make sure your Chromebook is updated to the latest version of its operating system.

Seeking Professional Help

If none of the above solutions work, it might be time to consult with a professional. Reach out to Acer support or a certified technician for assistance.


Most charging issues with Acer Chromebooks can be resolved with basic troubleshooting steps. By methodically checking the battery, power cycling the device, trying different chargers, and inspecting hardware and software components, you can often get your Chromebook charging again.


Can I use any charger with my Acer Chromebook? It’s recommended to use the charger that came with your Chromebook or a compatible one that matches the required specifications.

What should I do if my Chromebook doesn’t turn on even after charging? If your Chromebook doesn’t turn on after trying these troubleshooting steps, it might be a hardware issue that requires professional attention.

Is it safe to charge my Chromebook in Recovery Mode? Charging in Recovery Mode is safe and can be effective for certain types of battery issues.

How do I know if my Chromebook’s battery is dead? If your Chromebook doesn’t turn on or charge and you’ve ruled out charger issues, the battery might be dead.

Can software issues affect my Chromebook’s charging? Yes, software glitches can sometimes interfere with the charging process.

Eric Chan

Hi! I’m Eric and I work on the knowledge base at  You can see some of my writings about technology, cellphone repair, and computer repair here.

When I’m not writing about tech I’m playing with my dog or hanging out with my girlfriend.

Shoot me a message at if you want to see a topic discussed or have a correction on something I’ve written.

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